What are the responsibilities and job description for the Dental Administrative Assistant position at Enlightened Dental?
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Paid time off
- Training & development
About the Role:
Enlightened Dental in Norwich, NY is looking for a friendly and organized Dental Administrative Assistant to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your administrative skills will keep the office running smoothly and efficiently. If you love working with people and thrive in a fast-paced healthcare environment, we want to hear from you!
Responsibilities:
- Greet and check in patients, ensuring a warm and welcoming front desk experience
- Schedule, confirm, and manage patient appointments using dental practice management software
- Verify dental insurance benefits and process claims and billing accurately
- Collect and post patient payments, co-pays, and manage accounts receivable
- Maintain and update accurate patient records and medical histories
- Answer multi-line phones, respond to patient inquiries, and manage office correspondence
- Coordinate with dental providers and clinical staff to ensure seamless patient flow
Requirements:
- Prior experience in a dental or medical administrative role preferred
- Familiarity with dental practice management software (Dentrix, Eaglesoft, or Curve)
- Knowledge of dental insurance verification, billing, and coding (CDT codes a plus)
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a busy office environment
- General computer skills
- High school diploma or equivalent required; dental administrative training or certification a plus
About Us:
Enlightened Dental is a trusted dental practice serving the Norwich, NY community with a commitment to providing exceptional, compassionate care to every patient. Our patients love us for our friendly atmosphere, modern techniques, and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team culture where every staff member is valued and empowered to grow.
Salary : $28 - $35