Caregiver

The responsibilities of the Caregiver (CG) include, but are not limited to, fulfilling the company’s mission,
vision, and core value statements while achieving census, revenue, and profit goals as well as building
and maintaining valuable referral relationships within the senior care community. He or she is
responsible for offering the highest quality of care and complying with State, county, and city
regulations. The Caregiver’s vital job function is to make sure that revenue, expense, and profit goals are met continuously

Ensure residents’ ADL needs are safely and properly performed
o Moving (done safely in accordance with resident services plan)
o Escorting (timely and compassionately)
o Grooming (ensure residents are clean, comfortable, and tidy daily)
o Bathing (completed according to schedule and service plan)
o Dressing (completed according to schedule and service plan)
o Redirecting (meet the memory care needs of residents with proper redirection)

Continually assess each resident’s ability to perform basic ADL skills, life management, and social
skills
• Ensure residents’ supply needs are met by either POA or company
o POA should generally provide clothing, linens, towels, incontinent supplies, personal
hygiene products, necessary medications, special food requirements, and other supplies
not covered in resident’s monthly rate
• Communicate urgently with your supervisor or supervising nurse anytime there is a significant
change in physical, mental, or behavioral condition
• Communicate urgently with your supervisor or supervising nurse in the event of an incident and
take necessary action to ensure the safety and wellbeing of the resident
• Communicate critical information in the shift-change process
• Ensure residents’ supply needs are met by either POA or company
o POA should generally provide clothing, linens, towels, incontinent supplies, personal
hygiene products, necessary medications, special food requirements, and other supplies
not covered in resident’s monthly rate
• Assist supervisor with resident move-ins to be sure accommodations are as desired and care is
immediately implemented
• Solicits feedback on an ongoing basis from residents and others to improve nursing and care
services in the community
• Provides appropriate actions to help resolve complaints in a timely fashion
• Other duties as assigned by supervisor and Executive Director (ED)
• Ensure the overall happiness, health, and safety of all residents
• Build positive family and POA relationships to ensure customer’s satisfaction
• Ensure compliance with all company, state, county, and city regulations
• Help realize that the Quality Management program is performed for best care
• Work closely with outside services (i.e. – hospice, home health, PT/OT, etc.)
• Build a positive-compassionate company culture
• Enhance impressions, professionalism, and presentation of community team
• Inspire, motivate, and be involved with the community team for optimal performance
• Build unity, loyalty, and accountability among all team members
• Assess the needs of the residents in the community and implement timely solutions to ensure
that each resident’s needs are being met and that their care charges are sufficient to provide
uncompromised care
• Ensure that resident and family needs, requests, and complaints are addressed- Inform
supervisor, in writing and verbally, of all family and resident complaints
• Actively market community and establish good referral relationships, both in general, and with
the many specific groups/individuals important to the community’s success
• Participate in all required training, orientation, and meetings offered by the community
• Perform tours and handle marketing calls/visits as needed
Leadership
• Creates a positive environment, which encourages creative, positive problem solving and overall
job satisfaction for team members
• Develops a strong team culture which fosters interdepartmental cooperation
• Demonstrate exemplary attitude, work ethic, and unwavering integrity
• Be effectively involved in the ongoing marketing effort of the community