Clinical Transition Liaison

Company Description Enhabit Home Health & Hospice is a national leader in delivering high-quality home health and hospice services, focused on expanding what is possible for patient care in the home. Interdisciplinary care teams bring strong clinical expertise and compassion to support patients and families through every stage of their healthcare journey. The organization is known for a supportive culture and is consistently recognized as a best place to work in the communities it serves. Enhabit actively promotes acceptance, inclusivity, and belonging, with a strong commitment to diversity, equity, and inclusion so every team member can feel safe and valued. Together, team members work to ensure every patient receives the individualized care experience they choose and deserve.

Role Description The Clinical Transition Coordinator is a full-time, on-site role based in Lakeland, FL, focused on coordinating patient transitions into Enhabit’s home health and hospice services. This role serves as a primary liaison between hospitals, physician offices, facilities, patients, and families to ensure smooth and timely admissions. Day-to-day responsibilities include reviewing referrals, verifying clinical eligibility and insurance coverage, gathering necessary documentation, and communicating with clinical and administrative staff to schedule start-of-care visits. The coordinator collaborates with internal care teams to support safe discharge planning, educate patients and families about services, and address questions related to care transitions. This position also involves maintaining accurate records, monitoring transition timelines, and helping optimize processes that improve patient experience and continuity of care.

Qualifications

• Clinical coordination and care transition skills, including experience managing referrals, discharge planning, and coordinating services across settings.
• Patient and family communication skills, with the ability to provide clear education, demonstrate empathy, and support individuals during care transitions.
• Organizational and time-management skills, including prioritizing multiple referrals, meeting deadlines, and maintaining detailed, accurate documentation.
• Collaboration and relationship-building skills with physicians, hospital staff, care facilities, and internal interdisciplinary teams.
• Basic competency with electronic health records, referral management systems, and standard office software (e.g., email, spreadsheets, word processing).
• Knowledge of home health and/or hospice regulations, payer requirements, and eligibility criteria is strongly preferred.
• Current clinical licensure or certification in a relevant discipline (e.g., RN, LPN/LVN, Social Worker, or other healthcare professional) preferred, or equivalent experience in care coordination or case management.
• Ability to work on-site in Lakeland, FL, with reliable attendance and a commitment to maintaining patient confidentiality and ethical practice.