Omni-Channel Account Manager

Englewood Marketing Group (EMG) is seeking an Omni-Channel Account Manager to manage and grow key retail and omni-channel accounts in the kitchen, small appliances, and housewares categories—with flexibility to expand into other segments. You’ll be the primary contact for assigned accounts, cultivating strong buyer relationships, driving sales growth, and expanding distribution of EMG’s diverse portfolio of owned, licensed, and distributed brands.

Position could be based onsite at EMG’s Cleveland, OH or Green Bay, WI office locations – or remote for qualified work from home individual

Key Responsibilities 

• Represent major owned, licensed, and distributed brands while working for a leading national houseware and home goods distributor.
• Achieve annual sales goals with a focus on driving profitable sales growth.
• Manage and grow sales across assigned retail and omni-channel accounts, with emphasis on housewares and home products.
• Build and maintain strong relationships with buyers and category managers at major retailers and distributors.
• Negotiate pricing, promotions, and product assortments to maximize sales and profitability.
• Analyze POS, inventory, and distributor data to aid in the forecasting of products and to uncover growth opportunities.
• Present new products, conduct line reviews, and lead sales programs.
• Collaborate with internal teams and external partners to execute account and brand strategies.
• Monitor competitive activity and provide actionable market insights.
• Be a change agent to propel EMG’s business to the next level

Key Qualifications

• 5 years of account management or sales experience in consumer products, preferably within housewares, kitchen, or home categories.
• Proven track record managing and growing business with major regional and national retailers
• Strong knowledge of distribution channels and experience working with distributors or wholesale partners.
• Demonstrated success achieving and exceeding annual sales and profitability goals.
• Excellent negotiation, presentation, and relationship-building skills.
• Strong analytical skills with the ability to interpret POS and inventory data to drive actionable insights.
• Proficiency in Microsoft Excel, PowerPoint, and CRM/sales reporting tools.
• Ability to travel (<10%) Existing buyer relationships within the housewares and home product categories.
• Experience launching and positioning both owned and licensed brands.
• Familiarity with omni-channel retail strategies, including e-commerce and marketplace platforms.
• Bachelor’s degree in business, Marketing, or related field preferred
• Ability to thrive in a fast-paced, entrepreneurial environment with a high level of ownership.

Preference will be given to candidates with housewares industry experience, proven success with key regional and national retailers, and strong knowledge of distribution.

Behavioral Attributes 

•    A commitment to self-improvement

•    The ability to embrace and continually adapt to change

•    A positive attitude even when unexpected challenges arise

•    A willingness to take responsibility and be accountable for achieving personal and team results

ADA Requirements

•    Frequently required to sit; talk or hear and use hands to handle or touch objects or controls

•    Regularly required to stand and walk

•    On occasion, it may be required to stoop, bend or reach above the shoulders

•    Must occasionally lift up to 25 pounds

•    Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus