Credit & AR Specialist

Position Impact 

The Credit & AR Specialist supports the company’s distribution operations by evaluating customer creditworthiness, monitoring account performance, ensuring payment by managing customer invoices, collecting payments, and resolving billing issues to maintain healthy cash flow, and managing credit risk across a high-volume customer base.

NOTE:  This is not a remote position, must work onsite at our corporate office in Green Bay, WI.

Essential job functions

• Review and analyze customer credit applications, financial statements, credit reports, and trade references.
• Recommend credit limits and payment terms in accordance with company policy and industry risk standards.
• Partner closely with sales and the distribution/operations team to ensure timely order release while managing credit holds.
• Monitor open receivables and aging reports to identify late payments, credit concerns, or trends impacting cash flow.
• Communicate with customers to resolve billing discrepancies, payment issues, or collection needs.
• Maintain accurate customer credit files and update account information as needed.
• Support high-volume customer onboarding by processing credit evaluations quickly and accurately.
• Prepare periodic reports on credit exposure, past-due accounts, and risk assessments.
• Support continuous improvement efforts involving credit policies, order-to-cash processes, and internal controls.
• Ensure compliance with company financial policies and applicable regulations.

Qualifications 

• Associate or Bachelor’s degree in Finance, Accounting, Business, or related field
• Prior experience in accounts receivable, credit analysis, or financial/customer account evaluation
• Accounts Receivable experience in a distribution or B2B environment preferred.
• Strong understanding of financial statements, credit scoring, and risk assessment.
• High proficiency with Microsoft Excel and ERP systems (experience with inventory/distribution systems a plus).
• Strong communication skills for working with customers, sales, and operations 
• High accuracy, strong organization, and ability to work in a fast-paced, deadline-driven environment.
• Ability to balance risk with customer service expectations.
• Handle multiple and concurrent tasks
• Willingness to learn quickly and adapt to change in a fast-paced environment
• Tactful and courteous relations with customers
• Positive attitude and work well in a team atmosphere
• Ability to work independently in the absence of immediate supervision

Behavioral attributes 

• A commitment to self-improvement
• The ability to embrace and continually adapt to change
• A positive attitude even when unexpected challenges arise
• A willingness to take responsibility and be accountable for achieving personal and team results
• Ability to foster a positive team environment

ADA requirements

• Frequently required to sit; talk or hear and use hands to handle or touch objects or controls
• Regularly required to stand and walk
• On occasion, may be required to stoop, bend or reach above the shoulders
• Must occasionally lift up to 25 pounds
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Disclaimer

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.