Supervisor, Patient Access Services FT Days

_Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve._

Job Summary

Responsible for coordinating the activities of personnel engaged in registration functions. Plan, direct and coordinate the operations of the Patient Access Service. Manage staff for optimum performance.

• Department:** Patient Access Services
• Location:** Englewood, NJ
• Status:** Full Time
• Shift:** Day
• Hours:** Monday to Friday, 8:00am-4:00pm
  
  

Job Essentials

• Assigns duties to and coordinates activities of Registration personnel engaged in registering patients.
• Ensures that timely registration of patients is completed accurately and cordially by performing quality assurance evaluation.
• Ensures that pre-certification is performed on appropriate registrations.
• Recommends hiring of, orients, trains, evaluates the performance of, and, when necessary, disciplines subordinate personnel.
• Makes recommendations regarding changes in registration policies and procedures and monitors implementation and adherence to same.
• Ensures staffing coverage in Registration areas.
• When necessary, performs duties of open positions or of employees who are sick or on vacation.
• Schedules, monitors, and approves employee time sheets via electronic time and attendance system.
• Maintains and enhances knowledge base by attending appropriate educational seminars. 10. Holds monthly staff meetings and prepares minutes of meetings. 11. Determines staffing requirements; recruit, hire and train new staff.
• Supervises direct reporting staff according to the policies of the Medical Center.
• Delegates work duties to staff.
• Monitors, evaluates and manages staff performance including performance reviews.
• Coaches and disciplines staff; manages internal staff relations.
• Provides oversight and approval of departmental payroll and pay rule practices.
• Prepares reconciliation of POS cash collection for cashier's office.
• Prepares weekly and monthly reports for administration as deemed necessary.
• Around the clock on call.
• Performs other related duties as assigned.
  
  

Education Requirements

• Ability to read and write in order to review patient registrations and prepare non-complex reports reflecting registration activities and deal effectively with various personnel at a level normally acquired through completion of a high school education.
• Approximately two years of related work experience is necessary in order to gain full knowledge of information required to complete patient registrations.
• Interpersonal skills in order to effectively lead subordinate work group and interact with all levels of Medical Center staff, physicians, patients, insurance companies, etc. when dealing with registration process.
• Analytical skills in order to resolve difficult registration problems and make recommendations regarding policies and procedures as well as interpret the same.
• Typing and CRT skills necessary.
  
  

Englewood Health job postings provide a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.

Minimum rate: $23.00