What are the responsibilities and job description for the Order Coordinator position at England Logistics?
As a top third-party logistics provider, England Logistics is celebrated for its people-centric approach to providing transportation solutions. By helping shippers and carriers thrive, we believe in moving the industry forward.
The Order Coordinator plays a key role in ensuring the smooth and accurate flow of freight orders from entry to delivery. This position supports the sales team by managing order data, communicating with carriers and customers, tracking shipments, and ensuring timely and accurate order fulfillment. The ideal candidate thrives in a fast-paced environment, has strong attention to detail, and excels in communication and organization.
Why You'll Love Working With Us:
- Competitive Pay: Earn $19.23 an hour (plus a bonus potential of $1,000 per period)
- Weekly Pay: Get paid every Friday!
- Comprehensive Benefits: Medical, dental, vision insurance, and a 401k plan.
- Work-Life Balance: Paid vacation, holidays, and sick days.
- Career Growth: Opportunities for development, promotions, and career planning.
- Culture of Fun: Enjoy tons of food, recognition awards, celebrations, team-building activities, and FUN
Responsibilities
- Order entry and scheduling
- Tracking, and tracing shipments in progress
- Providing customers service, support, and updates
- Managing shipment exceptions
- Finding solutions for missed or late shipments
- Manage evolving priorities of urgent needs between customers, carriers, and the sales team
- Managing and maintaining ongoing relationships with carriers
- Supporting the Account Managers weekly goals
- Building complex routes including multiple stops with multiple orders
Qualifications
- Outbound and inbound calling experience
- Organized and effective under pressure
- Excellent verbal and written communication skills
- Ability to be successful in a fast-paced environment with rapidly changing priorities
- Problem solving and analytical skills
- Attention to detail and accuracy
- Ability to prioritize tasks appropriately
- Confident in using Excel basics
- Able to manage customer relationships
Equal Employment Opportunity
We use the criteria of merit, qualifications, and abilities to determine hiring decisions and promotions within the organization. England Logistics does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual preference, genetic information, or any other segmenting factor protected by law.
Please apply and submit your resume. Wed love to schedule a time to get to know you.