What are the responsibilities and job description for the Capacity Manager position at England Logistics?
At England Logistics, our business is logistics, but our passion is people.
As a top third-party logistics provider, England Logistics is celebrated for its people-centric approach to providing transportation solutions. By helping shippers and carriers thrive, we believe in moving the industry forward.
As a sales support specialist you will accomplish moving freight through outbound and inbound calling. You will negotiate rates for that service with our large base of existing carriers and work to develop those relationships while establishing new ones as well. We are looking for an individual who works well with a variety of personality types and has the ability to assess needs, prioritize, schedule and ensure individual, team and company goals are met in an effort to build the division .
This position will report directly to a Capacity Manager Coach.
Benefits
- Pay for this role will be $19.23/hr plus uncapped commissions.
- Paid weekly.
- Medical insurance. Dental and vision insurance. 401k.
- Paid vacation, holidays, and sick days.
- Career development planning & promotions.
Responsibilities
- Providing customers service and support
- Negotiating freight rates with current or new customers
- Prioritizing daily initiatives
- Making outbound phone calls and taking inbound phone calls
- Responding to customers through email
- Supporting the Account Managers weekly goals
Qualifications
- Has a strong background in sales support and customer service
- Outbound and inbound calling experience Ability to negotiate and up sell current and new customers
- Organized and effective under pressure Excellent verbal and written communication skills
- Ability to be successful in a fast paced environment with rapidly changing priorities
- Problem solving and analytical skills
- Attention to detail and accuracy
- Ability to multi-task in a windows based environment Enjoys working in a team oriented environment
- Able to manage customer relationships
- Goal oriented
Equal Employment Opportunity
We use the criteria of merit, qualifications, and abilities to determine hiring decisions and promotions within the organization. England Logistics does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual preference, genetic information, or any other segmenting factor protected by law.
Please apply and submit your resume. Wed love to schedule a time to get to know you.