Director of Engineering & Technical Services

Reporting to the VP of Operations, the Director of Engineering & Technical Services is responsible for leading Technical Services and Product Development, ensuring projects are delivered on time, within budget, and to the required quality standards, while also overseeing the development and implementation of technical strategies and policies. Key aspects of these functions are personnel management, development, engagement and retention, process and efficiency improvement, design optimization and cost reductions, ensuring accurate and compliant analysis of all structural details and sealing, being focused on deadlines with a strong respect for urgency. The leadership of these departments is vital for overall organizational success. Some travel may be required from time to time, (approximately 10% or less)

All employees are to participate in, and positively contribute to the company culture, Health and Safety initiatives, continuous improvement and abide by the Employment Standards Act and all company policies and procedures while maintaining a customer service mindset.

Position Qualifications:

·         Education & Knowledge | Registered Professional Engineer

·         Familiar with Canadian and/or United States Building Codes

·         Able to demonstrate a mechanical aptitude

·         Knowledge of construction

·         Knowledge of welding, drafting practices, tolerances, welding symbols and fabrication procedures (asset)

·         Qualified to seal engineering documents in a relevant field of engineering, or eligible to obtain such registration within 6 months of hiring (asset)

Skills

·         Strong leadership & interpersonal skills, demonstrating a natural tendency to lead by example

·         Proficient with all Microsoft Office suite

·         Able to communicate with 3rd party Engineers, Customers and End Clients

·         Proven ability to motivate people, instill accountability and achieve results

·         Strong organizational skills with attention to detail

·         Ability to prioritize, multi-task and meet deadlines in a fast-paced environment with fluctuating priorities

·         Able to operate in a high stress environment

·         Proven track record of delivering on Quality, Budget, and Time

·         Self-starter & Team Player

·         Excellent time management

·         Ability to problem solve effectively and think outside the box

·         Familiar with STAAD and/or Ram Elements (asset)

·         Experience with SolidWorks, AutoCAD & PDM (asset)

Experience

·         7 years of engineering and technical managerial experience

·         Experience in technical design, product development & drafting

·         Experience with multiple building material types

·         Experience in continuous improvement

·         Experience in structural design

·         Understanding of costing materials and buildings

·         Demonstrated knowledge & experience related to new product launch

Communication

·         Excellent English communication skills (oral and written)

·         Proven interpersonal skills

·         Strong communication and presentation skills

·         Reliable with follow-up and follow-through

Responsibilities:

·         Leadership

·         Key and vital responsibility is the leadership of Engineering, CAD, SolidWorks and Product Design.

·         Manage overall personnel planning in each of the respective departments, to meet and manage significant growth initiatives.

·         Build and maintain target roadmaps and support the products/assets of your teams with accountability for the delivery of new functionality and for production reliability.

·         Recruit and develop team members, providing mentorship, personal development and growth and/or working with human resources to connect to external opportunities.

·         Inspire, motivate and hold team accountable to achieve optimal results and use innovation to optimize and increase profit structures.

·         Conduct performance reviews for direct reports, ensuring direct reports use the same process for their employees.

·         Promote a culture that utilizes outside the box thinking, including opportunities to streamline processes and/or, develop simple solutions to complex challenges.

·         Create and manage continuous improvement and process development initiatives.

·         Manage workflow ensuring prioritization is established and deadlines are realized.

·         Establish and manage departmental budget.

·         Lead and support the team in finding resolutions for manufacturing and on-site challenges.

·         Liaise with Sales Support on custom design solutions to optimize total costs during quoting.

·         Enforce development processes and standards that enhance the team's efficiency and quality.

·         Work with Executive Leadership to make decisions for operational activities and execute strategic planning and goals for the business.

Technical Capabilities

·         Provide concepts and design direction to team.

·         Check and verify design drawings to confirm they meet design specifications.

·         Maintain an in-depth knowledge of our products and quality standards.

·         Develop design standards considering material specification tolerances, manufacturing feasibility and supplier specifications.

·         Coordinating technical development, scheduling and resolving engineering design and test problems.

·         Managing integration of technical activities and products.

·         Familiar with foundational reactions, and other engineering related documents & calculations.

·         Organizational / Structure

·         Deliver improved profitability through design and optimizations.

·         Develop and execute on long-term vision for the department.

·         Meet and exceed annual objectives as established by the Executive leadership team.

·         Allocate material, human, and financial resources to implement organizational targets.

·         Establish, evaluate, and manage KPI’s to ensure we are meeting business and customer expectations.

·         Influence product improvements, standardization, and product development.

·         Manage and enforce document control process, ensuring all relevant parties are notified of revisions.

Other / Personal

·         Work closely with the Costing & Estimating team to optimize designs.

·         Work closely with operational and sales leaders to set, meet and exceed organizational goals and meet delivery deadlines.

·         Work with all internal departments to ensure customer needs are met.

·         Liaise with the customer, 3rd party engineering services & Architects.

·         Work closely with Dealer Managers and Quality to resolve any field challenges.

·         Able to establish credibility with engineers and other professionals.

·         Maintain a fast-paced working environment with urgency on meeting deadlines.

·         Perform other tasks assigned as needed, in support of the business.

Working Conditions / Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Safety:

·         Follow the guidelines outlined in the Occupational Health and Safety Act

·         Encourage fellow employees to work safely and to report hazardous or unsafe conditions immediately to their supervisors.

·         Follow all company policies and procedures including wearing all required PPE.