What are the responsibilities and job description for the Lead Service Technician position at Engineered Systems?
Lead Service Technician – Engineered Systems
We’re looking for a reliable, highly skilled Lead Service Technician to join our Raleigh/Clayton Service Team. This role calls for a critical thinker and hands-on leader with strong industrial electrical and mechanical skills who communicates clearly, takes ownership, and can guide a team of technicians, solve complex problems, and ensure our customers’ crane and hoist systems operate safely and efficiently.
Responsibilities
- Perform regular maintenance and repair on crane and hoist systems to ensure optimal performance.
- Lead, train, and support a team of Technicians in diagnosing system issues, troubleshooting electrical and mechanical problems, and completing repairs efficiently.
- Conduct inspections, identify potential issues, and implement solutions to prevent system failures.
- Ensure all work meets technical specifications, safety standards, and customer expectations.
- Maintain accurate maintenance and inspection logs.
- Communicate effectively with team members, management, and customers to coordinate work and resolve issues.
- Stay current with industry standards, new technologies, and ESI training programs.
- Follow all company policies, procedures, and safety regulations.
Requirements
- Proven experience as a Maintenance or Industrial Technician with strong electrical and mechanical skills.
- Solid understanding of single and 3-phase motors, low and high voltage systems, and industrial controls.
- Ability to read and interpret blueprints, schematics, and technical manuals.
- Strong troubleshooting and problem-solving ability.
- Effective leadership skills — able to coach, guide, and set expectations for others.
- Dependable, self-motivated, and accountable for both quality and safety.
- Physical ability to lift/push/pull up to 50 lbs and work at heights when required.
- Valid driver’s license with a clean driving record.
Why Join ESI?
- Collaborative and Positive Work Environment
- Success of a company that has been in business over 55 years
- Purpose-Driven Culture
- Great Benefit Packages: Health, Dental, Vision, Life, Disability, 401(k) with Company Match, Paid Time Off
- Employee Assistance Program
- Employee Benevolence Program
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