Lead Service Technician

Lead Service Technician – Engineered Systems

We’re looking for a reliable, highly skilled Lead Service Technician to join our Raleigh/Clayton Service Team. This role calls for a critical thinker and hands-on leader with strong industrial electrical and mechanical skills who communicates clearly, takes ownership, and can guide a team of technicians, solve complex problems, and ensure our customers’ crane and hoist systems operate safely and efficiently.

Responsibilities

• Perform regular maintenance and repair on crane and hoist systems to ensure optimal performance.
• Lead, train, and support a team of Technicians in diagnosing system issues, troubleshooting electrical and mechanical problems, and completing repairs efficiently.
• Conduct inspections, identify potential issues, and implement solutions to prevent system failures.
• Ensure all work meets technical specifications, safety standards, and customer expectations.
• Maintain accurate maintenance and inspection logs.
• Communicate effectively with team members, management, and customers to coordinate work and resolve issues.
• Stay current with industry standards, new technologies, and ESI training programs.
• Follow all company policies, procedures, and safety regulations.

Requirements

• Proven experience as a Maintenance or Industrial Technician with strong electrical and mechanical skills.
• Solid understanding of single and 3-phase motors, low and high voltage systems, and industrial controls.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving ability.
• Effective leadership skills — able to coach, guide, and set expectations for others.
• Dependable, self-motivated, and accountable for both quality and safety.
• Physical ability to lift/push/pull up to 50 lbs and work at heights when required.
• Valid driver’s license with a clean driving record.

Why Join ESI?

• Collaborative and Positive Work Environment
• Success of a company that has been in business over 55 years
• Purpose-Driven Culture
• Great Benefit Packages: Health, Dental, Vision, Life, Disability, 401(k) with Company Match, Paid Time Off
• Employee Assistance Program
• Employee Benevolence Program