What are the responsibilities and job description for the NOC Analyst position at eNGINE?
eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.
eNGINE is hiring a Monitor/NOC Analyst in the Pittsburgh area. This individual will be responsible for monitoring tools and management consoles to proactively identify and resolve network, system, storage, and security faults. This position is onsite and is located in the city of Pittsburgh. Internship or 6 months of work experience in an IT support role is a must.
Responsibilities:
- Ability to monitor status of multiple displays simultaneously and excellent observational skills required in order to identify and respond to situations that arise is required.
- Good analytical and critical thinking skills
- Excellent communication skills
- Document relevant information on faults and other issues in call tracking systems
No C2C is available for this role.