Quality Assurance Supervisor

Engelman’s Bakery is seeking a collaborative, people-centric leader to serve as Food Safety and Quality Assurance Supervisor supporting night shift operations at our bakery. This role is ideal for a hands-on food safety leader who enjoys ownership, thrives on night-shift autonomy, and wants to directly influence product quality and team performance.

Reporting to the Director of Food Safety and Quality Assurance, the FSQA Supervisor leads and supports night shift Quality execution and sanitation oversight. This role balances hands-on involvement with thoughtful leadership—knowing when to step in personally and when to coach and develop others.

In Quality Assurance, this individual works directly with the night shift Production Manager as a key decision-maker, ensuring Engelman’s core value of Quality is upheld on all products leaving the facility. Responsibilities may include performing QA checks, making disposition recommendations, and initiating product holds as needed.

In Sanitation, the FSQA Supervisor oversees night shift sanitation technicians, including scheduling, assigning, and validating sanitation work, as well as coaching employees to ensure compliance with SSOPs and audit requirements. Employees in this role interact regularly with their leader to receive guidance, feedback, and support.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Partner with the night shift Production Manager as a key decision-maker regarding product quality, including disposition decisions and escalation as needed.
• Support the FSQA Director in the evaluation, development, and refinement of quality standards, programs, and procedures.
• Perform and oversee QA checks of finished product, in-process product, and critical quality and food safety systems.
• Partner with the FSQA Director to evaluate, develop, and, when appropriate, administer QA and food safety training to employees across departments.
• Collaborate with frontline production employees to reinforce quality expectations with a “win as a team, lose as a team” mindset.
• Support SQF audits and ongoing audit readiness, including documentation review, floor readiness, and corrective action follow-up.
• Set weekly schedules for sanitation technicians based on production and sanitation workload requirements.
• Oversee and validate sanitation execution to ensure equipment and facilities are properly cleaned and prepared to produce safe, quality products.
• Serve as a visible champion of Engelman’s core values of Quality, Dependability, and Teamwork.
• Act as a safety champion by promoting a “safety first, safety always” culture for self, direct reports, and colleagues.
• Enforce applicable Federal, State, and local health and safety regulations, including OSHA and hazardous material requirements, in accordance with established work processes and chemical controls.
• Communicate quality and food safety concerns in accordance with SQF and/or BRCGS requirements, ensuring timely escalation and documentation.
• Perform other duties as required or assigned that are reasonably within the scope of this role.

• Minimum of 5 years of Quality Assurance experience in Food and Beverage manufacturing.
• Strong working knowledge of food and beverage sanitation practices and methods.
• At least 2 years of supervisory or lead experience in a manufacturing environment.
• High School Diploma or GED.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and PowerPoint.

Preferred

• Bachelor’s degree in Food Science or a related field; equivalent combinations of education, training, and experience will be considered.
• Bilingual in English and Spanish.

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

• Advanced knowledge of SQF, FDA, GMP, and food quality requirements.
• Working knowledge of employee training programs and learning platforms used to support QA and food safety training.
• Ability to identify challenges and opportunities, develop actionable plans, and execute solutions with minimal supervision.
• Strong written and verbal communication skills with the ability to communicate effectively across levels of the organization.
• Demonstrated ability to lead through floor presence and communication to drive both short-term execution and long-term sustainable results.
• Flexibility to adjust schedule as needed to support a fast-paced, 24-hour manufacturing environment.
• Ability to consistently activate and reinforce Engelman’s core values in daily decision-making and leadership behaviors.

PHYSICAL REQUIREMENTS

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb, balance, taste, or smell. Must regularly lift and/or move up to 10 - 25 pounds, and occasionally more than 50 pounds with assistance from co-worker and/or mechanic devices. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May require use of equipment in machine shop, small portable equipment, and manual tools. Duties may require occasional operation of a motor vehicle or travel to another state on behalf of the company.

WORK ENVIRONMENT

While performing the duties of this job, employee is regularly exposed to moving mechanical parts. Occasional exposure to wet and/or hot, humid conditions. The employee will be handling items that may be very hot. Noise level is usually moderate.