Legal E-billing Coordinator

A law firm in New York City is actively seeking a Client Accounting Electronic Billing Rate Coordinator to provide support for the Firm's electronic billing rate processes within the e-billing cycle, including establishing and maintaining relationships with e-billing vendors and clients.

This position will be based in our New York office and has a hybrid in-office/remote working schedule (2 days a week on-site). Coordinates monthly electronic rate submission process and submits timekeepers and rates to clients for approval, as needed.

Responsibilities:

• Monitors status of rates submitted, investigates/identifies/escalates issues, and works with clients, partners, billing and collection personnel and other members of Client Accounting to resolve discrepancies and rejections.
• Responds to inquiries of partners, secretaries and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted.
• Works directly with e-billing and rates teams to assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized and other client requirements are implemented.
• Interacts with Partners and billing personnel to ensure rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines.
• Provides feedback on e-billing rate processes and procedures to increase efficiency, effectiveness and quality of e-billing rate operations.
• Serves as a resource regarding electronic billing rate operations and provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations.
• Assists with electronic billing rate projects.
• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

Qualifications:

• Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Familiarity with ADERANT Expert or similar legal-industry time and billing suites
• Familiarity with various electronic billing vendor web sites
• Familiarity with legal industry-standard LEDES electronic billing formats
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Ability to work well independently as well as effectively within a team
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience:

• Bachelor's Degree
• Minimum of two years of electronic billing rate experience in a professional services environment

Benefits:

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k), and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.