What are the responsibilities and job description for the Habersham Row - Leasing Consultant position at Engage Management?
LEASING AGENT (Full-Time)
Reports to: Property Manager
Position Overview
The Leasing Agent is the welcoming first point of contact for prospective residents at Habersham Row. This full-time role supports the Property Manager in touring, leasing, and renewing apartment homes, while helping maintain the community's presentation and delivering a consistently great experience for residents and prospects alike.
Key Responsibilities
- Connect with prospects during initial contact and follow up accordingly
- Give property tours to prospective residents, highlighting Habersham Rows' features and amenities
- Process applications, including:
- Gathering paperwork, verifying income, running screening, processing rental verification, sending move-in letters, and securing guarantor applications (if needed)
- Field resident and prospect concerns by taking calls, responding to email, and entering requests into Rent Manager in a timely manner
- Prepare:
- Property collateral packets, including brochure, applications, map, business card, etc
- Move-in documents, including keys
- Lease renewal paperwork
- Maintain general cleanliness of the leasing office and model units
- Assist with rent collection
- Follow up on work orders
- Support quarterly market surveys
- Serve as backup for the Property Manager, as needed
- Complete all training as required
Requirements
- Prior leasing, sales, or customer service experience preferred
- Excellent written and verbal communication skills
- Strong organizational skills and attention to detail
- Comfortable learning new systems and software (Rent Manager or similar)
- Ability to work in Windows
Position Details
- Job Type: Full-time
- Schedule: Weekends required; flexible weekday hours
- Work Location: In person
- Benefits: 401(k) • Dental insurance • Health insurance • Vision insurance • Life insurance • Paid time off • Referral program