What are the responsibilities and job description for the Front Desk Officer position at Enfield Royal Clinic?
About Us
At Enfield Royal Clinic, we specialize in advanced aesthetic and wellness treatments designed to enhance natural beauty and promote total well-being. Our mission is to deliver exceptional results in a safe, professional, and luxurious environment.
Position Overview
We are seeking a professional, friendly, and detail-oriented Front Desk Officer to be the first point of contact for our patients. This role is critical in creating a welcoming environment and ensuring smooth clinic operations.
Key Responsibilities
- Greet patients warmly and provide a premium guest experience at check-in and check-out.
- Coordinate patient consultations and ensure all intake forms and medical histories are completed accurately.
- Manage payment processing, invoices, and patient records securely.
- Support providers by preparing treatment rooms and coordinating patient flow.
- Maintain front desk appearance and ensure compliance with clinic standards.
Qualifications
- Excellent communication, organizational, and multitasking skills.
- Strong computer skills (EHR systems, scheduling software, MS Office, or similar).
- Professional, polished, and patient-focused demeanor.
- Ability to work in a fast-paced, team-oriented environment.
What We Offer
- Competitive compensation (hourly performance bonuses).
- Employee discounts on services and products.
- Professional training and growth opportunities.
- Supportive, team-oriented work environment in a modern luxury med spa.
Job Type: Full-time
Work Location: In person