What are the responsibilities and job description for the Credit & Collections Specialist position at EnerSys?
This position will work three days at the Bellingham, WA office and two days remote.
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Job Purpose
Reporting to the Accounts Receivable Supervisor the Credit & Collections Specialist is a crucial role in theaccounts receivable process. This role requires timely collections of outstanding receivables while ensuring high levelsof accuracy and customer service in a B2B environment.
Essential Duties And Responsibilities
Minimum Qualificatons:
Know Your Rights
Know Your Rights (Spanish)
EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
Job Purpose
Reporting to the Accounts Receivable Supervisor the Credit & Collections Specialist is a crucial role in theaccounts receivable process. This role requires timely collections of outstanding receivables while ensuring high levelsof accuracy and customer service in a B2B environment.
Essential Duties And Responsibilities
- Customer Management: Provide excellent customer service by addressing inquiries, resolving issues, andensuring resolution of discrepancies to maintain a high level of customer satisfaction.
- Process Improvements: Provide continuous improvements to the AR process to reduce days’ sales outstanding(DSO), accelerate cash collections and create effi ciencies. Contribute to the development and implementation ofbest practices within the accounts receivable function.
- Reporting: Prepare reports on accounts receivable including aging analysis and recommendations forimprovements.
- Compliance: Ensure compliance with accounting policies, procedures, and relevant regulations. Stay informedabout changes in accounting standards and communicate any potential impacts. Provide support to SOXCompliance requirements.
- Credit and Collections Management: Assess credit risk, monitor credit terms, and collaborate with regionalManager. Implement eff ective collection strategies to minimize overdue accounts and reduce bad debt.
- Teamwork: Collaborate with cross-functional teams, including Customer Service, Sales and Field services toensure alignment of processes and eff ective communication.
- Prepare: Adjustments such as write-offs and journal entries in accordance with best practices and company policies. Account reconciliations, manual invoices, customer correspondence and adjustments as required.
- Support other members of Finance team on an Ad hoc basis.
Minimum Qualificatons:
- 1-3 years progressive work experience in an Accounts Receivable or collection’s role
- High School diploma or equivalent
- Ability to communicate effectively, both orally and in writing
- Excellent communication, interpersonal, and leadership skill
- Proficiency with MS Office applications (Word, Excel, Outlook, and Teams)
- Willingness to dig into details; inquisitive in pursuing further understanding/clarity on behind-the-scenes workings with own initiative
- Ability to interact with staff, customers, and representatives in a professional manner
- Ability to work under pressure and multi-task - work on multiple ERP systems simultaneously
- Degree in accounting, finance, or related fields
- Experience in credit and collections in B2B markets
- Experience working in a large ERP software environment and corporate accounting environment
- This position will work in an office setting, expect minimal physical demands.
Know Your Rights
Know Your Rights (Spanish)