What are the responsibilities and job description for the Lead Specialist - IT Citrix Svc position at Energy Transfer Partners?
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America’s energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children’s Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 12,000 strong organization as we fuel the world and each other!
Summary:
This position is for a Lead role on the Server Delivery Citrix services team. This individual will Lead in Project implementation as well as business Continuity solutions. They will work with the team on design and implementation of new Application Solutions using various delivery methodologies and complimentary tools. This position will also work to ensure all operational patches and baseline levels are maintained across all various Citrix platforms. This includes both at the ETDC as well as in our BCC and Field locations to improve performance to automate delivery as well as reduce cost of delivering Citrix Workspace infrastructure services.
Essential Duties and Responsibilities:
- Design, Build, and Maintain Citrix Workspace services solutions (Application and Desktop)
- Automate deployment and configurations for Citrix Workspace Patches and Updates
- Build, and Maintain Ivanti User Workspace Manager
- Build, and Maintain Citrix Provisioning Services image updates
- Enhance automations and configuration mgmt. following coding standards and tools for server builds and integration activities
- Ensures timely delivery of IT service Mgmt to ensure the timely delivery and resolution of incident and problems.
- On-Call 24/7 rotation for emergencies or operational assistance.
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Strong understanding of Citrix Workspace services 1912 and related components
- Strong understanding of Citrix Provisioning Services 1912
- Strong understanding of Ivanti User Workspace management
- Strong understanding of Microsoft Windows server 2019 / 2016 / 2012
- Strong understanding of Citrix policies / Microsoft GPO
- Strong Communication skills / customer service focused
- Strong understanding of IT service management change/incident/problem
Required experience is commensurate with the selected job level:
- The Senior IT Specialist level requires a bachelor’s degree or equivalent experience and 5-8 years of relevant job-related experience
- The Lead IT Specialist level requires a bachelor’s degree or equivalent experience and 8 years of relevant job-related experience
- The Principal IT Specialist level requires a bachelor’s degree or equivalent experience and 10 years of relevant job related experience.
Preferred Qualifications:
- Citrix certified Professional (preferred)
- ITIL v3 (required)
- Understanding of Microsoft FSLogix
- Understanding of Citrix ShareFile
- Understanding of NetScaler (not required)
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Occasional overnight travel may be required.
- Occasional weekend work may be required
- Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.
#LI-CK1
"An equal opportunity employer/disability/vet The Partnership is an equal opportunity employer and does not discriminate against qualified applicants on the basis of any actual or perceived legally protected characteristics under federal, state, or local law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER: The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. "