What are the responsibilities and job description for the Coordinator-Bulk Plant Ops position at Energy Transfer Family of Partnerships?
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors.
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.
Summary:
The position of Coordinator – Bulk Plant Ops is a key player of the sales team. This position requires a driven individual with strong business acumen, excellent communication, relationship-building skills, and a passion for growth.
Essential Duties and Responsibilities:
Greet walk-in customers, drivers, and vendors in a professional manner.
Answer incoming calls and route to the appropriate department or staff.
Maintain front office organization and tidiness.
Determines prospects needs, providing economical solutions for each that demonstrate value, satisfying the prospect while achieving sales goals and Sunoco financial objectives.
Provides service and product information to customers.
stablishes relationships with existing businesses and capitalizes opportunities in target growth markets.
Effectively resolves all customer facing issues from Salesforce cases such as billing, loading, and drafting, and proactively handles customer complaints.
Utilizes Salesforce to create and maintain a strong sales pipeline with detailed customer information. Records opportunities through each phase of the sales funnel to effectively expand business with existing customers.
Clearly articulates ongoing activity with leads, opportunities, proposals made/excepted/rejected and anticipated closings.
Provides critical thinking to overcome objections to successfully complete negotiations.
Effectively utilizes technology, programs, and platforms (i.e. Salesforce, Right Angle, Concur, etc.)
Data entry of Delivery Tickets into the system accurately.
Updating customer pricing tool as directed by sales staff.
Ability to prepare basic sales reports and assist with Bulk Plant Inventory.
Represents Sunoco LP with credibility and integrity.
Effectively communicates with management and internal channels to align growth strategy by market, by customer, and by terminal supply point.
Additional ad hoc requests and duties as assigned by Supervisor.
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- HS Diploma or GED
- 0-2 years of experience
Preferred Qualifications:
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Excellent communication, organization, and computer skills.
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Knowledge of service station equipment.
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Maintenance experience and/or Call center experience preferred.
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
