Convenience Store Manager- Naples

Job Type

Full-time

Description

• Eligible for $300.00 Sign on Bonus**

Job Summary
The C-Store Manager is responsible for overseeing the daily operations of the store, managing a team of employees, ensuring customer satisfaction, and achieving sales targets. The Store Manager plays a key role in maintaining the store's efficiency, profitability, and reputation in the market.

Essential Functions And Responsibilities
Manage and supervise daily store operations, including opening and closing procedures, inventory management, sales transactions, and customer service.

• Recruit, train, schedule, and supervise store staff to ensure high levels of performance and customer service.
• Develop and implement strategies to drive sales, increase profitability, and meet store targets.
• Monitor and control expenses, such as labor costs, inventory shrinkage, and operational costs, to maximize store profitability.
• Ensure compliance with company policies, procedures, and safety regulations, as well as local, state, and federal laws.
• Maintain a clean, organized, and inviting store environment for customers and employees.
• Address customer inquiries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction.
• Conduct regular performance discussions, provide feedback, and implement training programs to develop team members.
• Collaborate with vendors, suppliers, and other stakeholders to optimize product selection, pricing, and promotional activities.
• Stay current on industry trends, competitive landscape, and best practices to drive continuous improvement and innovation in store operations.

Job Environment
Flexibility with work schedule, able to handle physical demands and ability to work in a fast-paced retail environment are essential to this role.

• Average work hours: 45-50 hours per week.
• Occasional lifting and carrying of items weighing up to 25 pounds such as stock merchandise, boxes, or equipment.
• Ability to bend, stoop, reach and stand for extended periods of time throughout the shift.
• Occasional travel for bank deposits, training meetings, or to other store locations.

This job description outlines the primary responsibilities and qualifications for the C-Store Manager position is subject to change based on business needs and organizational requirements. Employees assigned to this position will play a vital role in driving the store's success through effective leadership, customer service, and operational management

About us:
Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.

At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets.

Haffner's is committed to equal employment opportunity and providing reasonable accommodations to those with physical and/or mental disabilities. We value and encourage diversity and do not discriminate based on race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, change of sex or transgender status, or any other basis protected by federal, state, or local law.

Haffner's is committed to providing a safe work environment for all employees.

Requirements
Qualifications

• High school diploma or equivalent.
• Previous experience in retail management, preferably in the convenience store industry.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in Microsoft Office and POS systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent problem-solving and decision-making abilities.