What are the responsibilities and job description for the Member Sales Specialist position at Energy Fitness?
Benefits:
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
Member Sales Specialist
Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!
Member Sales Responsibilities:
- Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
- New member signups
- Tour and Trial Booking
- Trial follow up and conversions
- Creating and executing internal referral lead generation program
Member Relations Responsibilities:
- Continued support, interactions, and communication with members after signup, driving engagement and progress
- Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
- Ensure that members check in when arriving to the facility, while monitoring status of member programs
- Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience
Objectives:
- Meet club sales & lead goals
- Provide a great member experience
- Assist management as needed
- Ensure members are giving an NPS score of 8 or higher
Required Skills, Knowledge & Abilities:
- Strong critical thinking ability with great multi-tasking skills required
- Create and build strong relationships with people
- Passion for helping people feel healthy, happy and strong
- Doesn’t mind rejection, rather sees it as a step to getting a yes
- Self motivated and driven to achieve set goals
- Prefers working with a team that becomes a second family
- So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally
- Good with technology and software
Position Requirements:
- 2 years sales experience minimum (prefer 5 years)
- Full and part time positions available (minimum 20 hours per week)
- Morning, evening and weekend hours will be required as necessary
- Must be career minded and desire to grow with the company long term
Total On Target Earnings - $22-$30 an hour
Perks:
Perks:
- Complimentary 1:1 personal training session weekly
- Complimentary full access to facilities and amenities
- PTO Based on hours worked
- Discount on apparel and merchandise
- Healthcare reimbursement plan
Salary : $22 - $30