Senior National Account Manager

Sr. National Account Manager (Charlotte, NC)

Overview

The Senior National Account Manager, Lowe’s is a customer leader that is equally effective externally and internally utilizing strategic & tactical skills. The Senior National Account Manager is responsible for effectively delivering in each of these key core areas:

• Develop an Annual Business Plan for Lowe’s (batteries, lights, auto) that delivers against the broader North America Business Plan
• Meeting or Exceeding Annual Business Plan Financial Objectives (Net Sales, Gross Margin $ and Gross Margin Rate)
• Collaborating with key stakeholders (finance, voice of customer, supply, operations, customer service, etc.) to achieves Financial Objectives
• Continually leveraging analytics and focusing on key metrics to make better decisions (speed & accuracy)
• Translating Energizer’s value proposition into customer benefits across all three business segments
• Building the right relationships within Lowe’s and enrolling the right individuals as key customer stakeholders

Responsibilities

Operate with Excellence

• Deliver Financial Results (Net Sales, Gross Margin $ and Rate) across all Energizer Holdings business categories (Batteries, Auto Care, & Lights) consistently
• Execute critical EHI initiatives including trade and price architecture, pricing actions, and more
• Customer Strategy – understand EHI equities and “benefit sell” to Lowe’s
• Provide consistently accurate Lowe’s forecasts to VP Sales, Finance, and Supply Chain
• Effectively offset incremental investments into the business
• Build relationships cross-functionally throughout the organization so roadblocks can be removed
• Negotiate a broad spectrum of customer agreements, including strategic pricing and assortment, mix management, merchandising, promotions, and trade spend
• Facilitate meetings with key customer decision makers and functional leadership, including leading line reviews and top-to-top meetings

Lead with Innovative People Plan

• Highly dynamic, analytical, and high level of emotional intelligence

Regularly engage with team members, lead weekly meetings, ensuring all stakeholders and support-functions are informed and are helping to move the business forward

Drive Productivity

• Develop sound ROI mindset that delivers results with the financial resources that they own
• Work effectively with cross-functional resources (Digital Economy, Shopper Activation, Trade Marketing, PRM, VOC, Retail Operations, Area Marketing, Finance, Supply Chain) to maximize net sales revenue & cost savings
• Deliver on the strategic objective of being the first brand seen and purchased by consumers regardless of the point of purchase
• May perform other duties as assigned

Qualifications

Required Skills & Qualifications

• 4-year bachelor’s degree required
• 3-5 years of relevant business experience (including account management experience)
• Position is located in Charlotte, NC
• High level of emotional intelligence
• Excellent interpersonal and communications skills, including transparency/candidness
• Strong analytical skills and capabilities; effective at utilizing Excel (including Pivot Tables & VLOOKUP) for analysis & reporting
• Strong business acumen required (specifically financial understanding and translating data to insight/action)
• Commitment to continuous improvement in managing all aspects of the business
• Demonstrated ability to take initiative and be proactive in identifying issues
• Strong presentation skills and capabilities; effective at using PowerPoint to develop presentations; ability to deliver compelling, engaging presentations in front of small and large audiences
• Experience in leading/implementing change within an organization
• Ability to influence directly and indirectly; build trust and credibility
• Ability to work autonomously
• Previous negotiations experience
• Previous customer-facing business experience; experience building and maintaining customer relationships
• Comfortable using various types of technology

Preferred Skills & Qualifications

• Consumer Products Background – National Customer Experience
• Sales, Trade Marketing, Digital/E-Commerce, Category Management Experience
• Retail management experience in DSD, Direct Sales, Broker/3rd Party sales
• MBA
• Power BI
• Experience with process mapping
• Entrepreneurial drive and passion to drive transformational growth

Working Relationships

• Reports to VP Sales
• Key relationships internally will include Sales, Marketing, VOC, Supply Chain, Finance, and Retail Operations, PRM & Trade Marketing

Work Environment

• Charlotte, North Carolina
• Travel Requirements (up to 25%)