What are the responsibilities and job description for the Product Support Specialist position at Enerflex Ltd.?
Summary
Provide technical support for troubleshooting efforts to both internal and external customers.
Principle Responsibilities and Duties
Fast-paced general office environment. Many tasks have high degrees of time sensitivity. Domestic and international travel is possible on occasion.
About Us:
Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.
Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.
We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.
What Enerflex Offers You:
Full time employees enjoy the following benefits:
Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.
Provide technical support for troubleshooting efforts to both internal and external customers.
Principle Responsibilities and Duties
- Respond to requests for technical support from EFX service, engineering, and manufacturing as well as requests from customers.
- Provide direct assistance in the field as required.
- Participate in product improvement efforts in conjunction with the Houston manufacturing facility
- 20 years’ experience with the following.
- Thorough working knowledge of industrial reciprocating compressors (Ariel, Dresser Rand, etc.) including all aspects of commissioning and troubleshooting.
- Thorough working knowledge of industrial natural gas engines (Caterpillar, Waukesha, etc.) including all aspects of commissioning and troubleshooting.
- Thorough working knowledge of large-scale natural gas compression facilities.
- Working knowledge of PLC based control systems.
- Willing to travel both domestically and abroad when required
Fast-paced general office environment. Many tasks have high degrees of time sensitivity. Domestic and international travel is possible on occasion.
About Us:
Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.
Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.
We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.
What Enerflex Offers You:
Full time employees enjoy the following benefits:
- Generous healthcare, dental and vision plans
- 401(k) employer matching
- Generous paid time off program
- Employee equity plan
- Tuition reimbursement
- Fun office environment
Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.