What are the responsibilities and job description for the Water Mitigation Tech position at Endurant Disaster Recovery?
Internal Title: Emergency Services Specialist, Mitigation
Location: Little Rock, AR
Position Type: Full-Time, Essential Services
About Us
Endurant Disaster Recovery is a rapidly growing leader in the disaster recovery and restoration industry, providing expert water, fire, storm, mold, mitigation, and reconstruction services to homes and businesses throughout Little Rock and Central Arkansas.
By combining decades of experience in water, fire, storm, mold, and reconstruction services, Endurant delivers comprehensive restoration solutions with the responsiveness of local teams and the strength of a national organization. Our commitment to excellence, innovation, and customer service has positioned us as a trusted partner in helping clients recover from unexpected property losses.
Position Summary
Endurant Disaster Recovery is seeking a resilient and detail-oriented Mitigation Technician to support the recovery and restoration of residential and commercial properties in the Greater Little Rock area. Reporting to the Restoration Supervisor, this role is responsible for executing water, fire, and mold mitigation services, including demolition, equipment operation, and site stabilization. The ideal candidate is hands-on, safety-focused, and committed to delivering exceptional service while helping customers navigate challenging situations following a property loss.
Essential Duties and Responsibilities
- Property Assessment: Conduct thorough inspections of damaged structures to evaluate moisture levels and fire impact. Document findings through photos and moisture mapping to assist in the insurance claims process.
- Production Services: Perform on-site restoration tasks including high-volume water extraction, soot and smoke decontamination, and mold abatement.
- Precision Demolition: Execute controlled removal of compromised building materials (e.g., drywall, flooring, cabinetry). You must distinguish between salvageable and non-salvageable items to minimize unnecessary loss.
- Environmental Control: Calculate, set up, and monitor specialized drying environments using LGR dehumidifiers, HEPA air scrubbers, and high-velocity air movers.
- Site Maintenance: Maintain a clean and safe job site at all times, ensuring all equipment is sanitized and staged properly for maximum efficiency.
- Compliance & Documentation: Accurately record daily progress and drying logs. Ensure all work adheres to IICRC standards and OSHA safety guidelines.
Professional Requirements
- Experience: 3 years of experience in restoration, remediation, or heavy construction.
- Technical Proficiency: Strong knowledge of standard structural drying equipment and advanced demolition techniques.
- Physical Capabilities: Must be able to lift 50 lbs independently and perform labor-intensive tasks involving overhead work, stooping, and crawling.
- Availability: Standard shift is 8:00 AM – 5:00 PM with frequent overtime. Mandatory on-call availability for emergency response (evenings and weekends) typically twice per month.
Qualifications & Logistics
- Certifications: IICRC certifications such as WRT, ASD, or FSRT, or applicable RIA certifications, are preferred and may qualify candidates for higher compensation tiers.
- Residency: Must reside within 20 miles of the Greater Little Rock area to meet emergency response time requirements.
- Compliance: Must possess a valid driver’s license with a clean driving record. Candidates must pass a pre-employment and annual background check, drug screening, physical agility test, and E-Verify.
- Soft Skills: A positive, solution-oriented attitude is required. You must be able to take direction quickly in fast-paced environments while maintaining empathy for property owners.
- Bilingual Skills: Ability to communicate fluently in both English and Spanish is highly valued for team and client coordination preferred but not required.
Why Join Endurant Disaster Recovery?
At Endurant, we do more than repair buildings—we help restore lives and rebuild legacies. We offer a stable career path in an essential industry, along with the training, equipment, and support technicians need to become masters of their craft. Our Little Rock team is backed by a growing organization with a strong culture of accountability, safety, customer care, and professional growth.