What are the responsibilities and job description for the Warehouse Service Specialist position at Endries?
At Endries, our Warehouse Associate primary goal is to ensure accurate and timely fulfillment of customer orders and get them out the door to our customers on time! Our team is growing and we're looking for individuals that would love to come here and help us with process improvement in this area so that we can service our customers in the most efficient ways possible. Do you enjoy troubleshooting and coming up with new solutions?!? Come join our team!
Key Responsibilities
Do you enjoy hands-on work, staying active, and being part of a team that plays an important role in serving our customers? If you answered yes, come join our team and play a key role in ensuring our products are accurately processed and delivered to meet customer needs. In this role, you will receive, pick, pack, inspect, stage, and ship products, process customer orders, manage inventory and VMI programs, maintain product documentation and traceability, and help resolve order and inventory issues.
A successful candidate for this role will bring the following:
- Receive, pick, pack, inspect, stage, and ship products to customers while ensuring accuracy of product, quantity, and shipment requirements.
- Verify and process customer orders according to customer specifications and established procedures.
- Review, verify, and process required product documentation to ensure accuracy, completeness, proper product association, and compliance with customer requirements.
- Support product traceability requirements by ensuring appropriate documentation remains associated with the correct product throughout the fulfillment process.
- Identify and resolve missing, incorrect, or incomplete product documentation prior to shipment.
- Manage VMI products and bin management systems at customer locations as needed, including monitoring inventory levels, filling and replenishing bins, scanning products, and maintaining organized and accurate inventory.
- Track and maintain inventory accuracy using radio frequency scanners and warehouse management systems.
- Support inventory replenishment and product movement to meet customer requirements.
- Identify and assist with resolving inventory, order, product, documentation, fulfillment, and customer service issues.
- Communicate product, documentation, inventory, or fulfillment concerns to appropriate team members in a timely manner.
- Assist with product returns, credits, discrepancies, and inventory adjustments as needed.
- Meet key performance metrics established by Warehouse Leaders, which may include safety, culture, customer needs, quality, documentation accuracy, inventory accuracy, and on-time delivery.
- Maintain a safe, clean, and organized work environment and support key warehouse and service areas as assigned.
- Report to work on time and as scheduled.
- Perform all other duties as assigned.
Benefits. Endries offers a great benefit package including medical, dental, vision, and life insurance, generous paid time off, a company matched 401K plan, and much more! Most benefits are available on your first day!
At Endries, we offer opportunity - not just a job! If you have a strong attendance record, basic math, reading and writing skills and are 18 or over, then this job is for you. Apply today!
Endries International, Inc. is a leading distributor of fasteners and other class "C" commodities and provider of Vendor Managed Inventory (VMI) solutions. Learn more about us at: www.endries.com
Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.