Dispatching Coordinator/Shipping & Compliance

At Endress Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.  

What is the role about?

The Dispatching Coordinator plays a critical role in ensuring accurate order fulfillment, compliance with regulations and efficient warehouse workflows. The position supports the daily warehouse operations with a focus on shipping, receiving, export documentation, hazardous material compliance, customer Value Added Services (VAS), and returns processing.

Which tasks will you perform?

• Unload, inspect, and verify incoming shipments against purchase orders and packing slips.
• Stage, label, and organize materials for storage or further processing.
• Prepare, package, and ship domestic and international orders.
• Ensure proper documentation and labeling for compliance with international and hazardous material shipments.
• Perform customer-specific value-added services, such as taking photos, labeling, kitting, or custom packaging.
• Accurately follow customer instructions and document the completion of special service requirements.
• Evaluate customer returns for stock eligibility, quality, and compliance with company policies.
• Process approved returns into stock with accurate inventory adjustments.
• Communicate discrepancies or non-eligible returns to customer service.
• Track and maintain warehouse supply inventory (packaging, labels, shipping materials, etc.).
• Place supply orders to ensure adequate stock for daily operations.
• Assist in cycle counts, inventory audits, and overall warehouse organization.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently.
• Maintain a clean, organized and safe warehouse environment.
• Support continuous improvement initiatives to enhance efficiency and reduce errors.
  
  

What do we expect from you?

You Will Have (required)

• High School Diploma
• Knowledge of export shipping regulations and hazardous material shipping procedures.
• Ability to lift up to 50 pounds routinely and stand/walk for extended periods.
• Ability to operate a forklift.
  
  

You May Have (preferred)

• Associates Degree or higher in a business / logistics-related field or a combination of education and business experience that demonstrates higher level decision making based on judgement, education, and experience.
• Proficiency in SAP (ERP) and Salesforce.com preferred.
• Exhibits a proactive and positive approach to embracing and promoting change, with an open and curious mindset towards new ideas and opportunities.
• Demonstrates enthusiasm and self-motivation, taking pride in their work and channeling energy into achieving tasks with a strong sense of ownership.
• Demonstrates trust, respect, and support for others, fostering teamwork and a collaborative spirit.
• Collaborates effectively with others, sometimes across departments, to achieve organizational goals and enhance customer experience.
• Prioritizes and acts in the best interests of the company by advancing organizational goals, focusing on solution-oriented issues, and making clear, decisive choices.
• Prioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
  
  

What can you expect from us?

• Family-owned, friendly, and highly committed company  
• Tuition reimbursement and a wide range of development opportunities 
• Comprehensive benefits package which includes medical, dental and vision 
• Competitive compensation and bonus opportunities 
• Generous paid time off 
• Life insurance and 401(k) savings with company match 
• Full-service café, fitness center, and health clinic (in Greenwood, IN)
  
  

Endress Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.