What are the responsibilities and job description for the Patient Coordinator position at Endometriosis Surgical Specialists International?
About Us
We are a high-volume, specialized surgical practice focused on the treatment of endometriosis. Our team is dedicated to providing compassionate, patient-centered care in a fast-paced clinical environment. We are seeking a highly organized and empathetic Patient Coordinator to serve as a key liaison between patients, providers, and administrative staff. There is opportunity for growth.
Job Overview
Job Title: Patient Coordinator
Location: Upper East Side, NYC
Schedule: Monday-Friday, 8:00 AM - 4:00 PM
The Patient Coordinator plays a critical role in ensuring a seamless patient experience from initial intake through post-surgical follow up and discharge planning. This individual must be detail-oriented, empathetic, an excellent communicator, experienced navigating both clinical and administrative responsibilities, comfortable working with sensitive patient populations, and committed to delivering high-quality support throughout the patient journey. The position reports to the Office Manager.
Required Qualifications & Skills
- Experience with patient intake processes and documentation
- Strong patient communication skills, including the ability to explain complex information clearly and compassionately
- Ability to explain insurance coverage and benefits to patients
- Experience with patient discharge planning and care coordination
- Proficiency in data entry and maintaining accurate patient records
- Familiarity with Electronic Health Records (EHR) systems
- Proficiency in Microsoft Outlook and Adobe tools
- Ability to delegate tasks and coordinate assignments among administrative staff
- Ability to chaperone patient during ultrasound if the patient does not bring support.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced setting
Preferred Qualifications
- Fluent in Spanish
- Familiarity with Tebra practice management software
- Prior experience working in a hospital or surgical setting
Key Responsibilities
- Coordinate all aspects of patient intake, including documentation and record collection
- Serve as a primary point of contact for patients, providing timely and compassionate communication
- Educate patients on insurance coverage, authorizations, and financial responsibilities
- Collaborate with clinical staff to support treatment planning and scheduling
- Facilitate discharge planning and post-operative care coordination
- Maintain accurate and up-to-date patient records within the EHR system
- Oversee administrative workflows and delegate tasks to ensure efficiency
- Support overall office operations and contribute to a positive team environmentIf you're passionate about patient advocacy and want to make a meaningful impact in a specialized surgical practice, we encourage you to apply.
Pay: $25.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Medical administrative support: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- New York, NY 10021 (Required)
Work Location: In person
Salary : $25 - $30