What are the responsibilities and job description for the Front Office Dental - Insurance Specialist Dental position at Endodontic Speciality Practice?
Job Summary
As a Front Office - Insurance Specialist, you’ll help patients navigate the administrative side of care with clear, attentive service. You’ll verify insurance information, support healthcare claims management, and coordinate medical billing and collection tasks while keeping records accurate. Your impact: Accurate, timely claim support helps patients understand their coverage and helps care teams focus on delivering care.
Duties
- Verify patient insurance details and support claims processing, follow-up, and resolution.
- Assist with medical billing, medical collection, and front-office customer service.
- Review medical records and use EMR/EHR (electronic medical record/electronic health record) systems and billing software to document account activity.
- Apply health insurance knowledge, medical terminology, and medical coding concepts, including ICD (International Classification of Diseases) coding, ICD-9, ICD-10, CPT (Current Procedural Terminology) coding, and DRG (diagnosis-related group) information as applicable.
- Use Microsoft Office to maintain records, communicate updates, and support daily office workflows.
Experience
- Medical office experience and familiarity with EMR/EHR systems are helpful.
- Knowledge of healthcare claims management, medical billing, or medical collection is preferred.
- Familiarity with billing software, medical records, and health insurance processes is an asset.
- Exposure to medical coding, including DRG, CPT coding, ICD coding, ICD-9, or ICD-10, is preferred; not every coding area is required.
- Bring clear communication, careful attention to detail, and a customer service mindset.
Pay: $25.00 - $30.00 per hour
Expected hours: 32.0 – 38.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $25 - $30