Medical Scheduler **Experience Required

We're Hiring! Love helping people, staying organized, and keeping busy? Your next career starts here as our Medical Scheduler!

Competitive pay - Great benefits - Supportive team - Monday–Friday schedule - No weekends! Apply today—we'd love to meet you!

Essential Duties and Responsibilities

• Schedule, reschedule, and cancel new and established patient appointments according to provider schedules and practice protocols.
• Answer incoming telephone calls promptly and professionally, directing calls to the appropriate department when necessary.
• Register new patients and update existing patient demographic, insurance, and contact information.
• Verify insurance eligibility and obtain required referrals or authorizations when applicable.
• Coordinate follow-up appointments, diagnostic testing, imaging, and laboratory visits as directed by providers.
• Communicate appointment instructions, preparation requirements, and office policies to patients.
• Monitor provider schedules to maximize efficiency while maintaining appropriate appointment availability.
• Manage appointment waitlists and contact patients regarding cancellations or earlier appointment opportunities.
• Respond to patient inquiries regarding scheduling, office procedures, and general information.
• Maintain accurate documentation in the electronic medical record (EMR) and scheduling system.
• Collaborate with providers, medical assistants, nurses, and administrative staff to ensure continuity of patient care.
• Adhere to HIPAA regulations and maintain strict patient confidentiality.
• Support front office operations as needed, including check-in, check-out, and other administrative duties.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of medical scheduling, medical office, or healthcare customer service experience preferred.
• Experience in an endocrinology or specialty medical practice is preferred.
• Knowledge of medical terminology and insurance verification processes preferred.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.

Knowledge, Skills, and Abilities

• Excellent customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to maintain professionalism and empathy when interacting with patients.
• Ability to work independently and as part of a multidisciplinary healthcare team.
• Strong problem-solving and time-management skills.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Dependable, organized, and committed to providing a positive patient experience.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid orientation
• Paid time off
• Vision insurance

Experience:

• Medical Scheduling: 1 year (Required)

Work Location: In person

Salary : $21 - $23