Director, HRIS and HR Operations

The Director, HRIS and HR Operations role supports critical activities and initiatives within the Human Resources function to ensure alignment with business needs, efficient workflows and accurate data. This position is a strategic leadership role and a crucial link between HR and IT and other business units, using data and technology to drive operational effectiveness to support organizational goals. This role will report to the Chief Administration Officer (CAO) and is expected to both initiate and support operational and strategic initiatives in close partnership with the HR Leadership Team, key stakeholders across the HR department and internal business partners, as well as engagement with external consultants as required.

• Develop and execute the overall HR Operations and HRIS strategy, ensuring alignment with the organization's goals and objectives.
• Ensures data management for accuracy and integrity of employee data within HRIS.
• Ensure the security, integrity, privacy, and accuracy of all employee data through regular audits and robust governance protocols.
• Leads the HRIS team and HR Operations team in day-to-day administrative tasks.
• Drive continuous improvement initiatives to streamline administrative processes, eliminate redundancies, and enhance the overall employee experience.
• Generate and analyze HR metrics and reports to support strategic decision-making. Use data analytics to identify trends and opportunities for improvement.
• Enforce and maintain HR policies and procedures to ensure compliance with labor laws and data protection regulations.
• Develop and document efficient HR workflows and business processes to improve HR operations.
• Partner closely with HRBPs, Talent, Payroll, and IT to ensure seamless operational execution and an integrated HR technology environment
• Manage relationships with HR Technology vendors; oversee contract, renewals, SLA’s and performance.
• Identify cross-functional stakeholders of projects and processes and proactively identify implications on their processes, policies, and work as a result of these projects
• Partner closely with HR leadership to ensure HR systems and operations evolve in support of business and people strategies.
• The above is intended to describe the general nature and level of work being performed by employees assigned to this role. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

• Bachelor’s degree in HR or Information Systems Technology or related discipline required.
• Master’s Preferred
• 10 years experience working with HRIS systems and 3 managing an HRIS team
• 3 years leadership experience in Human Resources Operations preferred
• 5 years experience in Human Resources Business Partnering role in the pharmaceutical industry preferred
• Experience with Workday HCM, Advanced Compensation, Benefits Security and Reporting modules
• Able to effectively partner with IT and non-technical customers to understand user needs and translate needs into technical process and configuration requirements.
• Strong leadership, management and team building skills to effectively lead cross functional project teams.
• Thorough understanding of and experience with the system development life cycle.
• Knowledge of both theoretical and practical aspects of project management.
• Strong problem solving/analytical skills with attention to detail and a high level of accuracy.
• Able to work in a dynamic organization by balancing multiple priorities.
• Able to work both independently and with cross-functional teams using good judgment.
• Proficient in Excel and managing data.
• Good verbal and written communication skills.
• Effective presentation skills for communicating the strategic story behind HR data.
• Expert at influencing without authority and navigating complex stakeholder environment and driving for results