Demo

OA/CTS MANAGER

ENDLESS HORIZONS
Milwaukee, WI Full Time
POSTED ON 12/10/2025 CLOSED ON 3/5/2026

What are the responsibilities and job description for the OA/CTS MANAGER position at ENDLESS HORIZONS?

Job Summary: Provides direct oversight of Job Corps outreach and admissions activities in compliance with corporate and U.S. Department of Labor (DOL) policies and requirements. Ensures that the Job Corps program maintains a positive public image, strong community and employer partnerships, a tool of eligible and committed applicants, and full utilization of Job Corps training opportunities at assigned centers.

 

Job Duties:

  • Manages all matters related to contract administration including recruitment, hiring, training coaching, managing performance/evaluations, and progressive discipline in collaboration with corporate HR and direct supervisor.
  • Establishes standard operating procedures (SOPs) and submits them to the Corporate and Regional Office for approval. Updates and revisions shall be submitted as changes occur.
  • Develops and implements an outreach/public education plan to achieve and maintain overall design capacity and describes public education and outreach methods, activities, events, and linkages.
  • Notifies the Corporate and Regional Office of newsworthy events, press, or media coverage.
  • Works cooperatively with schools, social service agencies, Youth Opportunity Grantees, One-Stop centers, youth councils, youth programs, other employment and training programs, National Training Contractors (NCTS), NJCA members, state vocational rehabilitation agencies, associations, and other appropriate organization to promote referral of applicants who are eligible to participate in the Job Corps program.
  • Develops and implements a media advertising plan in collaboration with the Regional Office and National Media consultants.
  • Assesses, verifies, and documents applicant eligibility for Job Corps program. Ensures all applicants meet DOL essential admissions requirements criteria prior to assignment.
  • Ensures background checks are conducted on each applicant to determine whether the applicant should be considered for enrollment. Assures the applicants educational and training need can be best be met through the Job Corps program. Ensures documents are obtained from applicants to verify they qualify as “low income”.
  • Ensures applicants that are denied enrollment are notified of the negative determination and provides a clear, documented explanation for the determination, ensures applicants denied enrollment receive a referred to an appropriate One-Stop center, or other training/educational resource in their home community.
  • Develops systems to assign eligible applicants to available training slots in accordance with contract goals, center needs, and applicant interest. Ensures each applicant is provided specific and current information about the center of assignment, including location rules, career technical training waiting lists, and program expectations.
  • Ensures each applicant is notified of his or her assignment date and the process for departure and ensures the applicants are accompanies to scheduled departure site or arranges for another responsible escort and sees that the applicant departs safely as scheduled.

 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

 

Experience and Education: Bachelor’s degree in human services, psychology, counseling, education, social science, business communications, or closely related field and two years related supervisory experience. Associate's degree in human services, psychology, counseling, education, social science, business communications, or closely related field and four years related supervisory experience.

 

Certificates: Licenses, Registrations: Valid Driver’s License

 

Physical Demands: The physical demands described here are representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee s occasionally required to sit and stand and walk; to reach with hands and arms and talk and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally life, and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

 

 

 

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. 

The company reserves the right to revise or change job duties as business requirement dictate, it is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime. 

Salary.com Estimation for OA/CTS MANAGER in Milwaukee, WI
$113,316 to $152,990
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