What are the responsibilities and job description for the Salesforce Commerce Cloud SME – Licensing & Consumption Optimization @ Onsite position at Ender-IT?
Salesforce Commerce Cloud SME – Licensing & Consumption Optimization
Location: Bridgewater, NJ
Duration: 12 Months
Position Type: Full-time / Contract
Role Summary
We are seeking a Salesforce Commerce Cloud Subject Matter Expert (SME) with specialized expertise in Salesforce Licensing, Entitlements, and Consumption Models.
In this role, you will bridge the gap between technical architecture, platform usage, and commercial licensing strategy. You will analyze our current Salesforce Commerce Cloud footprint (B2C/B2B/Order Management), optimize credit/GMV/API consumption models, and design licensing strategies that ensure cost efficiency, scalability, and compliance during growth and peak traffic events.
Key Responsibilities:
Licensing Strategy & Consumption Governance
Strong experience in Licensing and and consumption optimization.
- Audit and evaluate Salesforce Commerce Cloud contract structures, including Gross Merchandise Value (GMV) tiers, transaction fees, order volumes, and API/credit consumption models.
- Establish tracking systems to monitor real-time consumption against contract entitlements to prevent overage charges or true-up surprises.
- Identify underutilized licenses, redundant add-ons, and inefficient usage patterns across B2C/B2B Commerce and Order Management to minimize overall TCO (Total Cost of Ownership).
- Partner with IT Procurement and Legal during Salesforce renewal cycles, contract negotiations, and contract true-ups.
Technical Alignment & Architecture
- Partner with solution architects and engineering leads to ensure that custom code, job execution, and third-party integrations do not trigger unnecessary consumption spikes.
- Translate business expansion plans (e.g., new storefront launches, international expansion, high-volume promotional events) into accurate licensing and credit requirement forecasts.
- Establish technical guardrails for API calls, data storage limits, and third-party connector usages tied to consumption tiers.
Key Qualifications:
- 10 years in the Salesforce ecosystem with a heavy focus on Salesforce Commerce Cloud (B2C / B2B).
- Deep, proven understanding of Salesforce licensing structures, contract terms, order forms, and consumption metrics (GMV, order volume, credit models, API limits).
- Demonstrated experience working alongside Procurement, Finance, and Enterprise IT teams to audit, optimize, and negotiate Salesforce contracts.
- Strong experience in Licensing and and consumption optimization.
- Familiarity with SFCC architecture (SFRA, Headless/Composable Commerce, Page Designer, Agentforce/Commerce AI) to understand how technical implementation impacts commercial consumption.
- Salesforce Commerce Cloud Architect / Developer or Salesforce Accredited B2C/B2B Commerce Specialist.