What are the responsibilities and job description for the Case Aide (Part Time) position at ENDEAVORS?
JOB PURPOSE: The Case Aide supports the Case Management team with administrative and client support activities to enhance service coordination and client engagement.
Qualifications:ESSENTIAL JOB RESPONSIBILITIES:
- Assists with distribution of caseload to ensure all cases are accounted for in the allotted time frame.
- Assist clients with appointments, forms, and documentation.
- Support transportation coordination and referrals.
- Assist with data entry and HMIS documentation.
- Participate in scheduled meetings and trainings.
- Conduct client follow-ups and appointment reminders.
- Support resource distribution and client engagement activities.
- Maintain organized client files and records.
- Provide general administrative support to the case management team.
- Other duties as assigned
- Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."
ESSENTIAL QUALIFICATIONS:
EDUCATION: High School or GED diploma.
EXPERIENCE: Minimum of 1 year of related experience in social services, customer services, or administrative support preferred. Strong research and technical writing skills required.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. Ability to work flexible schedules including weekends, holidays, and overnight shifts.
LICENSES: Driver’s License with clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email hr@endeavors.org or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at hr@endeavors.org. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.