What are the responsibilities and job description for the RN Patient Care Navigator position at Endeavor Health?
Hourly Pay Range
$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position
$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position
- RN Patient Care Navigator, Cardiac Cath Lab
- Hours: Day Shift, Monday - Friday
- Location: Glenbrook Hospital, Glenview, IL
- Provide coordination and navigation for patients scheduled for cardiac catheterization, structural heart, and electrophysiology procedures.
- Serve as the primary point of contact for patients to ensure all pre-procedure requirements, testing, and education are completed.
- Collaborate with nurse practitioners, schedulers, and the Cath/EP team to ensure seamless communication and accurate scheduling.
- Review medical records and gather necessary information to prevent delays in procedures.
- Contact patients via phone, email, or NorthShore Connect to deliver pre-procedure instructions and answer questions.
- Work the scheduling queue to ensure timely outreach—within 2 weeks for standard cases and 4 weeks for complex cases.
- Manage time efficiently to promote quality and continuity of care.
- Participate in quality initiatives and compliance activities, including accreditation readiness and special projects (e.g., STEMI Door-to-Balloon tracking).
- Support data collection, outcomes reporting, and continuous improvement initiatives.
- Maintain knowledge of policies, procedures, and safety standards relevant to patient navigation and cardiac care.
- Education: Bachelor of Science in Nursing (BSN) required.
- Licensure: Current RN license and CPR certification required.
- Experience: 1–2 years of critical care or cardiovascular nursing experience required; prior nurse navigator experience preferred.
- Strong interpersonal, written, and collaboration skills.
- Proficiency in EPIC or similar electronic medical record systems.
- Ability to manage multiple priorities and communicate effectively with patients and clinical teams.
- Commitment to patient-centered care and continuous improvement.
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Salary : $40 - $63