What are the responsibilities and job description for the Order Management Support Specialist position at Endeavor Business Media?
The Mission: Endeavor Business Media is a rapidly growing US-based B2B media and events company founded in 2017. Endeavor’s mission is to deliver the highest-quality content in the B2B markets we serve and to do so in the various, multi-channel formats that today’s industry professionals demand. From informative e-newsletters to in-depth monthly magazines to curated in-person events, Endeavor Business Media is committed to providing the best opportunities for professionals to stay knowledgeable and connect with marketplace colleagues that drive their industry forward.
The Team: Endeavor places a high importance on its data-driven core values of accountability, continuous improvement, teamwork and being passionate about value creation in an environment that maintains minimal politics, directional clarity, high productivity and low turnover among good people. These values are adopted at all levels of the company across every sphere and give the company its operational advantage. Our departments and operating businesses have autonomy and place a high value on meritocracy, with a commitment to providing individuals with opportunities for growth and development.
Job Summary: The Order Management Support Specialist is responsible for reviewing client advertising contracts and information in our client relationship management (CRM)/orders-to-cash system, updating existing entries, and will also include assisting sales staff with initial order entry activity. To ensure success, you should demonstrate impeccable organizational skills and experience with a CRM or order maintenance system. This position requires an eye for detail and excellent knowledge of data management. This role provides an essential support service to company sales staff and serves to ensure that print and digital media advertising orders are accurate, prepared according to our company’s accounting and finance requirements and meet customer expectations. Additionally, this position will perform specific permission-privileged order entry activities and provide general CRM system operations support to members of the sales organization.
Essential Job Functions:
- Sales Order Entry
- Order Review
- Post Approval Order Entry
- Sales Rep Support Assistance
Core Competencies:
- Detail Orientated
- Customer Service Support
- Excellent Typing Skill
- Time Management
- Good Communication
- Deadline Oriented
- Problem Solving
Qualifications:
- Word
- Excel
- Microsoft Teams
- Web Based Systems
- Ability to work with minimum supervision
- Undergraduate degree preferred or Industry Knowledge
- Minimum one year of experience working with a sales order management or CRM system
We are excited to share that this position will be hourly, or non-exempt, and the base hourly range for this position is $17.00 - $21.00 per hour, exclusive of fringe benefits or potential bonuses. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.
We also offer a generous benefits package (more information on benefits listed below).
- We offer competitive benefits package including medical, dental, and vision
- 24/7 access to Telehealth services
- FSA and HSA pretax savings accounts
- Company paid life and disability insurance
- 401(k) with company match
- Paid parental leave
- A generous FTO policy
- 12 paid holidays!
- Tuition assistance
- Professional growth opportunities through continuing education
- Mentorship program
- Company Core Value Rewards
- Employee Retail & Travel discounts
Endeavor Business Media is an equal opportunity employer. We are committed to providing equal employment opportunities in recruiting, hiring, training, promotions, compensation, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status.
Salary : $17 - $21
