Brand Project Manager

End to End is looking for a project manager to oversee the client / artist and brand relationships who we represent. The right person understand the complexity of maneuvering a lot of different projects at once and also understands the nuances of working with global talent both established and emerging!

PLEASE DO NOT RESPOND TO THIS POST IF YOU DO NOT HAVE DIRECT EXPERIENCE IN THE MUSIC, FASHION OR MEDIA INDUSTRY. WE WILL NOT CONSIDER YOUR RESUME.

Responsibilities

• Serve as the primary day-to-day liaison between artists, artists management, and internal teams to ensure exceptional client service, alignment on goals, and successful execution across touring, e-commerce, retail, VIP, and licensing initiatives
• Oversee merchandising projects spanning touring, e-commerce, retail, VIP, licensing, events, and pop-up activations, ensuring seamless execution from concept through fulfillment / (Manage merchandise projects from initial kickoff through production, fulfillment, and final delivery.)
• Lead the coordination of artist commerce initiatives (tour, ecom, retail, etc) across multiple clients, serving as a primary point of contact for artists, management, and internal teams.
• Gather and organize creative assets, style direction, and feedback from clients; track revisions and approvals as needed.
• This role is responsible for managing the end-to-end product lifecycle, project timelines, and partnering cross-functionally across creative, production, finance, operations, and fulfillment to deliver exceptional client experiences.
• Success in this role requires balancing strategic thinking with strong communication & execution, while supporting the continued growth of artists’s commerce initiatives.
• Partnering with internal departments to develop and execute innovative merchandise, touring, and e-commerce strategies designed to maximize fan engagement, increase profitability, and expand overall artist commerce opportunities.
• Manage the full lifecycle of merchandise and commerce initiatives including product ideation, creative direction, timelines, approvals, and launch execution / (Manage merchandise projects from initial kickoff through production, fulfillment, and final delivery.)
• Coordinate effectively across production, creative, touring, e-commerce, retail, finance, and external partners to maintain clear communication, streamline workflows, and ensure projects are delivered accurately and on schedule / (Coordinate cross-functionally with design, production, sourcing, logistics, fulfillment, e-commerce, and sales teams.)
• Manage merchandise projects from initial kickoff through production, fulfillment, and final delivery.
• Build and maintain project timelines, ensuring milestones and launch dates remain on schedule.
• Communicate timelines and projects status to artist and management.
• Communicate project updates, approvals, timelines, and deliverables with clients in a clear and professional manner.
• Monitor production schedules and proactively identify risks before they impact delivery. (this should be on Spencer too)
• Partner with creative to ensure artwork, product specifications, samples, and approvals are completed accurately and on time. (a lot of this should be Chandlier)
• Resolve client issues quickly while maintaining a high level of service and professionalism.
• Build trusted, long-term relationships that lead to repeat business and account growth.

Qualifications

• 3 years of experience in account management, project management, production management, or client services.
• Experience in merchandise, apparel, manufacturing, promotional products, consumer products, fashion, music, or entertainment is strongly preferred.
• Strong project management skills with the ability to manage multiple priorities, timelines, and stakeholders in a fast-paced environment.
• Excellent relationship-building and communication skills, with experience collaborating across clients, artists, and cross-functional teams. / Outstanding written and verbal communication skills. Professional, confident, and relationship-focused when working with clients. 
• A self-starter with strong attention to detail and the ability to follow-through initiatives until completion.
• Proven ability to collaborate across multiple departments and balance competing priorities.
• A proactive, solutions-oriented mindset with excellent problem-solving skills, a desire to continually improve processes and deliver exceptional results.
• Proficiency in Microsoft Office or Google Docs, including Excel, Word; experience with project management tools (e.g., Notion, Asana, Monday.com, Trello) a plus
• A passion for music, fashion and culture