Food Service Manager

• The Food Service Manager is responsible for managing and supporting all foodservice operations across End of the Trail (EOT) retail locations, with a split focus between managing the EOT Marketplace 2–3 days per week and leading foodservice strategy and oversight across all stores. This includes supporting day-to-day operations at the Marketplace and spending the remaining workdays on-site, conducting foodservice administrative tasks, managing inventory systems, and developing programs. This role requires culinary knowledge, operational experience, and a high level of organization to ensure food safety, menu execution, and a consistent guest experience that aligns with the values of the Chehalis Tribe.

Job Duties & Responsibilities:

Operations & Oversight:

• Serve as Store Manager of the EOT Marketplace 2–3 days per week, overseeing team performance, customer service, and operational execution.
• Conduct regular site visits to all EOT locations to support, audit, and improve foodservice operations.
• Perform centralized foodservice tasks such as entering product codes, auditing item set up across POS systems, and ensuring consistency in inventory and pricing.
• Develop and maintain food handling, sanitation, and prep procedures to be consistently followed across all stores.
• Ensure deli and grab-n-go operations meet food safety and quality standards.
• Lead weekly deli inventory processes and resolve any large count discrepancies with store teams.
• Coordinate and support the rollout of LTO (Limited Time Offer) menu items, building and testing menus at least one month in advance.

Menu & Program Development:

• Design core and seasonal menu offerings that are efficient, appealing, and operationally sustainable.
• Establish SOPs for recipe prep, portioning, display, and storage.
• Monitor food trends and guest feedback to evolve the menu.

Inventory & Vendor Coordination:

• Ensure accurate receiving and inventory practices are followed for all deli and foodservice products.
• Collaborate with store teams and purchasing agents to maintain accurate par levels and reduce waste.
• Train and support Store Managers and Deli PICs on food-related inventory best practices.

Team Leadership & Training:

• Train Deli/QSR team members on food safety, equipment use, and recipe standards.
• Conduct regular site visits to monitor performance, coach team members, and support store leaders.
• Support new store openings or program launches with operational setup and team training.

Compliance & Reporting:

• Ensure all foodservice areas comply with tribal, state, and federal food safety standards.
• Maintain required documentation including temperature logs, sanitation checklists, and food safety certifications.
• Report regularly to the General Manager with operational updates, challenges, and improvement plans.

Other Duties:

• Perform other duties as assigned.

Supervision:

• Supervision Received: Direct supervision from the General Manager.
• Supervisory Responsibilities: Direct oversight (with Store Managers help) of foodservice staff and deli operations at all EOT locations.

Minimum Qualifications:

• Education: High school dipoloma or GED required. Culinary, hospitality, or food safety certifications preferred.
• Experience: Minimum 3 years in food service leadership, preferably in a convenience store or fast-casual setting.

· Skills & Abilities:

• Strong understanding of food safety, inventory controls, and menu development.
• Excellent leadership, coaching, and communication skills.
• Ability to work acroos multiple store locations and manage time effectively.
• Proficient with POS and inventory management systems.
• Additional Requirements:
• Submit to and pass a drug screening.
• Successfully complete a criminal background check. Willingness to work a flexible schedule including earling mornings, weekends, and holidays.

Tribal Employment Preference

The Confederated Tribes of the Chehalis Reservation apply a Chehalis Tribal Member and Native American preference policy to all employment opportunities.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have food service experience?

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Rochester, WA 98579 (Required)

Work Location: In person

Salary : $65,000 - $70,000