Security Manager

Encore Village of Schaumburg is hiring a Security Manager. The Security Manager oversees the Security Associates while providing support to related services of the community to maintain the safety and security of Encore Village residents. guests and associates.RESPONSIBILITIES:o Supervises Security, First Responders and related independent contractors and/or vendors.o Responsible for creating schedules and assignments for Security Associates.o Prepares and maintains payroll for Security Associates.o Selects, hires, coaches, disciplines, and evaluates all Security Associates.o Conducts employee annual reviews for Security Associates.o Directs documentation of incident reports from Security Associates, reviews report after submission and investigates causative factors, when necessary.o Performs clerical related duties for department.o Maintains office supplies and orders supplies when needed.o Responsible for managing the Security capital and operating budgets.o Responsible for updating and submitting requested financial reports.· Responsible for key control for entire facility.o Responsible for the facility access control security and upkeep.o Responsible for mobility devices safety and mobility device safety rules compliance. Prepares, distributes, and maintains various databases and fotms for Associates and Residents.§ l. Secure pro-watch database- key cardsData Access database (parking decal/ticket)Scooter decal databaseKey control databaseUniform databaseo Responsible for enforcement of pet policy and regulations set by Encore Village. Responsible for contracts, services and maintenance related to alarms, emergencies, CCTV and security systems.· Responsible for research, implementation and execution of capital projects related to building and resident safety systems.o Serves on organizational committees as assigned.· Consistently demonstrates customer service excellence for our residents, guests, and fellow associates by performing job functions adhering to core values and teamwork concepts.o Maintains high profile visibility. seeking opportunities to assist residents, guests and employees.o Directs the emergency response protocol in residential living, common areas, and exterior grounds, to include identifying and communicating major trends in terms of concerns/issues, training new associates, and conducting refresher training for associates. Responds to incidents involving medical emergencies, fire, injured residents or associates, floods, elevator emergencies, power outages, and tornado warnings by following procedures established by Encore Village.o Interventions, when necessary, whenever conditions pose an immediate threat to life, health, damage to equipment or buildings.· Directs the enforcement of security policies pertaining to all departments.o Develop ongoing training and comprehensive education programs for residents and associates regarding safety and security. Present programs when necessary.o Makes recommendations regarding safety and security needs of the community to ensure compliance with regulations.o Provides departments with direction and leadership in decision making issues regarding corrective actions on security issues and incidents, including elopement.o Conducts internal investigations relating to any security or safety incidents.o Interacts with appropriate government and regulatory authorities to facilitate investigations of a security incident.o Maintains liaison with law enforcement emergency and fire department authorities.o Oversee snow and ice call-in program and charges.o Monitor out of service with Fire Department documentation and fire watch logs.o Directs the community's overall vehicular traffic and parking program.o Suppofts day to day valet services.o Responsible for parking regulation and parking enforcement campus wide.o Responsible for all other duties as assigned to facilitate the essential functions of the Resident Services department.o Cross trains in all areas of Resident Services.o On Call 24/7 to support Resident Services team during challenging, safety and security related situations.o Performs other duties as assigned.ENVIRONMENTAL AND PHYSICAL DEMANDS:o Physical Activities:o Frequently standing, walking, sitting talking, hearing, bending, squatting, reaching, twisting, feeling, grasping, climbing stairs, ladders or other climbing or balancing, crouching, crawling, kneeling, reaching with hands and arms, tasting, smelling, and other repetitive movements.o Occasionally being required to drive.o Range of Motion:o Frequently being able to move from shoulder and above, waist-shoulder, and waist and below height.o Weight Lifting Requirements:o Occasionally being able to lift up to 50 lbs.o Vision Requirements:o Frequently being able to look at computer monitor, utilize color vision (identifying and distinguishing color), utilize peripheral and depth perception, and have the ability to adjust focus.o Environmental Exposure:o Occasionally being exposed to biohazard, and radiation materials, body fluids/blood, and chemical hazards.o Occasionally operating equipment and being around animals (laboratory or other).o Required to wear protective clothing, hearing protection, and respirat01Y protection other than surgical mask.OUALIFICATIONS/REOUIREMENTS:Education:• Bachelor's Degree or equivalent education required.Experience:• Must be at least 21 years of age.• Must possess valid Illinois Driver's License with no convictions in the past 12 months.• Three years' management experience is preferred. Knowledge, Skills, & Abilities: Must be able to interact with front-line customers and regulatory agencies.• Requires a team oriented, self-motivated professional with the ability to communicate effectively across all levels of the associate base.• Demonstrates an ability to accomplish results through people from many different disciplines with varying degrees of technical experience. Must be able to remain calm and respond appropriately and quickly to emergency situations.Other Qualifications:• Potential exposure to communicable diseases.• Must be able to work with ill. disabled elderly, emotionally upset, and at times. hostile people within the community.• Ability and willingness to work weekend, evening and holiday hours as scheduled and to work more than usual hours when needed.• Capable of maintaining regular attendance.• Capable of performing the responsibilities and essential job functions with or without reasonable accommodation. Must be highly organized, detail-minded, focus, and re-focus on assignments.Able to remain calm and respond appropriately and in a timely manner to emergency situations.This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientatio j.n, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration, however its receipt does not imply employment for the applicant.

Salary : $68,000 - $75,000