Dining Room Host

Encore Village of Schaumburg is hiring for a Dining Room Host. The Dining Host greets, seats, supervises and coordinates activities of associates engaged in Mosaic, Herman's and/or Seasons. Responsible for ensuring satisfaction, consistency, timeliness, quality and efficient service. The schedule for this role will be Tuesday–Saturday from 11:00 AM to 7:45 PM.RESPONSIBILITIES:Essential Functions:o Assigns tables, meets, greets and seats the residents/guests in a friendly and professional manner in accordance with set standards.o Controls the flow of the dining room by ensuring equal distribution of residents throughout the dining room.o Maintains full knowledge of service standards.o Assists servers on floor if needed.o Monitors inventory and restocking of supplies on a regular basis.o Responsible for the cleanliness of the dining venues and/or pantries as well as the equipment by performing weekly and daily sanitation checks. Reporting of all hazardous conditions or equipmento Reporting of all accidents / incidentso Monitors ongoing shift activities· Monitors preparation of routine set-up of dining room for next day and/or special holidays Maintains quality level of serviceo Assists the Manager with department orientation for new associates.o Conducts daily pre-shift meetings for review of the day's activities and menu items.o Ensures that all menus are professionally presented for residents and guests.o Responsible for ensuring all tables are set to standard, prior to seating a table.o Maintains full knowledge of menu items and specials.o Communicates with residents, guests and co-workers in a friendly and professional manner.o Adherence to all sanitation and food handling protocolso Adherence to all safety policies & procedures of FVS and regulatory authorities.· Maintenance of confidentiality of all pertinent resident information to assure residents' rights and employee confidentiality are protected.o Assuring that all dining services protocols and procedures are followed in accordance with established policies.o Proper personal appearance and hygiene according to established procedures.· Attendance and participation in in-service training programs.· Reports any maintenance problems or other problem areas to manager.o Maintains the cleanliness of the storage areas, tools, equipment, carts and other areas/items as directed by Manager on duty.· Additional tasks and responsibilities may be assigned at the discretion of the manager. Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.ENVIRONMENTAL AND PHYSICAL DEMANDS:Physical Activities:o Constantly standing, walking, talking, hearing, reaching with hands and arms, tasting, and smelling.• Frequently bending, squatting, reaching, feeling, grasping, crouching, crawling, and kneeling.· Occasionally sitting, twisting, climbing stairs, ladders, or other climbing or balancing.· Range of Motion:o Constantly being able to move from shoulder and above; waist to shoulder; and waist and below.· Weight Lifting Requirements:o Being able to lift up to 50 lbs.· Vision Requirements:o Frequently looking at a computer monitor, utilizing peripheral and depth perception, and have the ability to adjust focus.· Environmental Exposure:o Constantly being exposed to chemical hazards.o Occasionally being exposed to body fluids/blood and required to operate equipment.OUALIFICATIONS/REOUIREMENTS:Experience: 1-2 years in large volume Dining Venue requiredEducation:, High school or GEDCertification:o ServeSafe Certified Bassett Certified· Knowledge, Skills, & Abilities:o Good communication skills; must be able to demonstrate effective reading, writing, speaking and analytical skills.o Must be a detail-oriented person and be able to perform duties with great accuracy each day. Must demonstrate computer proficiency skills.o Must be able to work overtime, holidays, weekends as assigned.o Must be able to interface with people at all levels and with residents in a positive and professional manner.· Other Qualifications:· Knowledge of sanitation, food borne illness, and cross-contamination policies and procedures Full understanding and use of H.A.C.C.P. protocols· Full understanding of dining room operational procedures and etiquette· Full understanding of proper small wares handlingo Full understanding of residents' rightso Full understanding of departmental policies & procedureso Training in CPR and First Aid certified This organization does not discriminate in hiring or employment on the basis of ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration, however its receipt does not imply employment for the applicant.

Salary : $17 - $20