What are the responsibilities and job description for the Product Manager, Applied Innovation position at Encore Support Services?
Product Manager, Applied Innovation
Reports to: Director of Product
We’re looking for a builder.
The Product Manager, Applied Innovation will be responsible for making our entire organization more efficient, connected, and data-driven — across every function.
This is not a strategy-only role.
This is about execution and measurable impact.
The mandate is simple:
Make everything more efficient — and make it measurable.
From small recurring tasks to complex cross-functional workflows.
What You’ll Do
• Identify and eliminate operational friction across departments
• Redesign workflows to reduce cycle time and manual effort
• Unify disconnected data and improve enterprise visibility
• Reduce redundant systems and siloed reporting
• Implement practical automation and AI where it creates real value
• Translate operational needs into scalable technical solutions
You will work closely with Engineering, Data, Operations, Clinical, and Revenue teams to ensure innovation is applied — not theoretical.
What Success Looks Like (First 3–6 Months)
We expect real, visible progress quickly:
• Measurable reduction in manual workflows
• Clear cycle-time improvements in priority areas
• Reduced reporting duplication and better data clarity
• Validated automation or AI use cases in production
• A defined blueprint for a connected, scalable operating model
This role is about momentum and measurable wins — not long strategy decks.
What We’re Looking For
• 2–4 years in operations, systems design, product, or process improvement
• Proven track record driving measurable efficiency gains
• Strong systems thinking across workflows and data
• Experience working closely with engineering and data teams
• Practical familiarity with automation and AI tools
• Ability to turn ambiguity into structured, executable plans
You should be comfortable challenging the status quo and obsessed with removing waste.
Compensation
$120,000–$150,000 base salary, commensurate with experience.
Salary : $120,000 - $150,000