What are the responsibilities and job description for the Assistant Property Manager position at Encore Property Management?
*Job Overview*
This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home. This position will be responsible for keeping all resident files up-to-date in Resman, accounting for rents paid through the resident portal, handling delinquent resident accounts, and preparing and delivering legal and formal documents. As the Assistant Property Manager, you will also assist with the turnover process with new leases and lease renewals.
*Duties*
- Maintaining an excellent customer service relationship with residents, vendors, co-workers and the community.
- Show, lease and move in prospective residents.
- Oversee and direct efforts to maximize rental income and high occupancy through sales and marketing plans.
- Adhere to the Standard Operating Procedures.
- Play role in achieving community financial goals with assisting in the development, preparation and administration of the community’s capital and operating budgets.
- Monitor the timely receipt and reconciliation of rent collections and ensure landlord/tenant statutes are followed.
- Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
- Prepare and deliver all legal and formal notices in accordance with state law and company standards, including but not limited to late notices, change in term notices, and lease violations.
- Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Property Manager.
- Complete all Resman computer training sessions and other Resman processes in accordance with operational policies and procedures.
- Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evections or other legal proceeding; ensure all evictions and legal proceeding are followed through to completion.
- Conduct resident move-outs in accordance with state law and company standards.
- Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases and other management approved debits and credits in Resman.
- Ensure timely collections of all rent receipts through the preparation and distribution of delinquency reports to the Property Manager.
- Communicate effectively with owners, residents, vendors and co-workers.
- Assist and ensure all customer complaints are handled promptly and appropriately.
- Adhere to established company standards for screening applicants for residency.
- Participate in planned resident activities.
- Complete accounting Pre-Close and Month End Reports.
- Prepare write offs on a monthly basis for the Property Manager’s approval.
- Other tasks or duties as assigned by supervisor.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19