Front Desk/ Spa Coordinator

Encore Esthetics is seeking a Receptionist/Spa Coordinator to join or team!

We are looking for cheerful and motivated people who are interested in a fast-paced and varied salon setting. Receptionists at Encore Esthetics are the first faces our clients see, so cheerful dispositions and neat appearance are required. Receptionist/Spa Coordinator are responsible for front desk duties in addition to carrying out general administrative tasks and salon support (i.e. including laundry and light housekeeping of the spa.)

Regular Responsibilities:

• Welcome all visitors and clients.

• Answer and direct phone calls.

• General office tasks like emails and marketing.

• Maintain cleanliness of front desk and main entrance and assist in laundry and salon tidying.

• Maintain general knowledge of salon services and products in order to address common questions from clients and make general recommendations.

• Accurate payment collection from clients upon booking and checkout.

• Other duties as assigned to maintain salon operations.

Required Skills:

• Verbal and written communication skills to interact clearly with customers, vendors and salon employees.

• Organization skills to keep accurate records and find important information quickly.

• TIme management skills to prioritize and complete a side variety of tasks throughout the day.

• Patience and listening skills to respond appropriately and interact positively with clients.

Preferred candidates will have 1 year of prior front desk receptionist/spa coordinator/customer service experience. Exceptional communication, organizational, and multi-tasking skills are essential as well as proficiency in Microsoft Office.

Both full-time and part-time positions are available. We are open 7 days a week. Compensation is hourly and includes sick pay. Employees receive product and service discounts.