Assistant Office Manager

Job Summary:
The Assistant Office Manager is responsible for providing support to the senior leaders of the office and secondary
leadership to office staff, providing a high level of customer service and assisting in ensuring the overall branch is
performing at an exceptional level.

Primary Responsibilities:
The physical demands described here are representative of those that must be met to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform essential functions.
• Assist in all operational aspects(i.e., retail functions and maintenance for customers) including
distribution, customer service, administration and sales in accordance with the Encore Bank's objectives
• Assist in implementing strategies and operational logistics for the bank’s success
• Assist with internal Branch audits and security to ensure we are in compliance.
• Lead and direct banking operations through various managerial duties
• Build strong relationships with office staff and customers
• Assist in developing strong relationships with other financial institutions
• Promote products and services to customers
• Assess local market conditions and identify current and prospective sales and partnership opportunities
• Develop staff to support customers and overall branch operations.
• Meet goals and metrics
• Network to improve the presence and reputation of the branch and Encore Bank
• Other duties as assigned by management

Supervisory Responsibilities:
• None.

Skills and Qualifications:
These specifications are general guidelines based on the minimum experience normally considered essential to the
satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill
and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some
deviation from these guidelines:
• 3-5 years of Banking experience
• Bachelor’s degree in Finance, Accounting or other business related fields
• At least 2 years of previous experience developing and training others
• At least 1 year of supervisory experience
• Proficiency in analyzing and understanding financial statements, ratios and concepts
• Ability to effectively manage competing deadlines for projects in a high pressure work environment with
varying degrees of supervision
• Ability to work independently with limited supervision
• Results driven and customer focused
• Exceptional written and verbal communication skills
 

Computer and Office Equipment Skills:
• Microsoft Office Suite including Word, Excel, and PowerPoint
 

Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with
disabilities to perform essential functions.
• While performing the duties of this job this individual is regularly required to stand for long periods of
time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally
lift and /or move up to 25 pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Requirements:
• The ability to solve problems, make decisions, supervise others, interpret data, organize information,
written and oral communication and read/write.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.

Offered Benefits:

• Medical
• Dental
• Vision
• Employer Paid Life Insurance
• Supplemental Life Insurance
• Employee Stock Program
• 401K