What are the responsibilities and job description for the Microsoft Dynamics 365 Developer position at Encora Inc.?
Microsoft Dynamics 365 Developer (Mid-Level)
Location: Hybrid (Carmel, IN or Eagan, MN)
Department: Technology / Business Systems
Reports To: Dynamics 365 Technical Lead / Development Manager
Role Overview
We are seeking a Microsoft Dynamics 365 Developer (Mid-Level) to support the delivery of enhancements, improvements, and new features across our existing Dynamics 365 platform. You will work closely with the Technical Lead, Product Owners, Business Analysts, and end users to implement backlog items that drive tangible business value. This role combines hands-on development with solution understanding, focusing on reliable, scalable, and user-friendly enhancements that positively impact business operations.
Key Responsibilities
Essential
Location: Hybrid (Carmel, IN or Eagan, MN)
Department: Technology / Business Systems
Reports To: Dynamics 365 Technical Lead / Development Manager
Role Overview
We are seeking a Microsoft Dynamics 365 Developer (Mid-Level) to support the delivery of enhancements, improvements, and new features across our existing Dynamics 365 platform. You will work closely with the Technical Lead, Product Owners, Business Analysts, and end users to implement backlog items that drive tangible business value. This role combines hands-on development with solution understanding, focusing on reliable, scalable, and user-friendly enhancements that positively impact business operations.
Key Responsibilities
- Development & Configuration
- Build, customise, and enhance Microsoft Dynamics 365 (CE/CRM or F&O—edit as needed) based on user stories and business requirements.
- Develop plugins, workflows, JavaScript customisations, Power Automate flows, and system integrations.
- Configure forms, views, dashboards, business rules, security roles, and other standard D365 components.
- Support the implementation of Power Platform solutions (Power Apps, Power Automate, Dataverse).
- Backlog Delivery
- Work with the Technical Lead to refine and estimate backlog items.
- Translate functional requirements into technical tasks with clear deliverables.
- Deliver enhancements incrementally using Agile methodologies (Scrum/Kanban).
- Ensure quality, accuracy, and maintainability in all delivered work.
- Support & Troubleshooting
- Investigate and resolve system issues, defects, and performance concerns.
- Conduct unit testing and support user acceptance testing (UAT).
- Provide clear documentation for new or updated features.
- Collaboration & Communication
- Work closely with cross-functional teams to understand needs and deliver effective solutions.
- Communicate progress, risks, and blockers to the Technical Lead or project team.
- Participate in sprint ceremonies and team planning activities.
- Continuous Improvement
- Follow coding standards, best practices, and governance guidelines.
- Stay updated with new D365 features, releases, and Power Platform capabilities.
- Identify opportunities to streamline processes, simplify customisations, and reduce technical debt.
Essential
- 2–4 years of experience developing solutions in Microsoft Dynamics 365 (CE/CRM or F&O).
- Strong understanding of D365 configuration, customisation, and extensibility options.
- Hands-on experience with C#, .NET, plugins, JavaScript, Power Automate, and Dataverse.
- Knowledge of solution management, environment structures, and basic integration approaches (APIs, Azure services).
- Ability to interpret business requirements and transform them into technical solutions.
- Experience working within Agile teams.
- Experience with Azure DevOps (Boards, Repos, CI/CD Pipelines).
- Exposure to Power Apps (Model-Driven & Canvas).
- Familiarity with SQL, data migration tools, or ETL processes.
- Microsoft certifications (PL-400 or relevant D365 certifications).
- Detail-oriented with a strong commitment to delivering high-quality work.
- Collaborative team player with good communication and problem-solving skills.
- Self-motivated with the ability to work independently on assigned backlog items.
- Curious, proactive, and open to learning new technologies and practices.