What are the responsibilities and job description for the Human Resources Generalist position at Encompass?
Position Summary
The HR Generalist manages core human resources functions across employee relations, compliance, HR data, and organizational support. This role requires bilingual fluency in English and Spanish, strong technical knowledge of HR systems, and the ability to thrive in a fast-paced environment. The HR Generalist is a trusted resource who contributes directly to the company’s people-first culture while ensuring HR practices meet regulatory requirements. This position reports to the Director of People Operations.
Key Responsibilities
Employee Relations
The HR Generalist manages core human resources functions across employee relations, compliance, HR data, and organizational support. This role requires bilingual fluency in English and Spanish, strong technical knowledge of HR systems, and the ability to thrive in a fast-paced environment. The HR Generalist is a trusted resource who contributes directly to the company’s people-first culture while ensuring HR practices meet regulatory requirements. This position reports to the Director of People Operations.
Key Responsibilities
Employee Relations
- Act as the primary point of contact for employee questions, workplace concerns, and policy clarifications.
- Conducttimelyand objective workplace investigations, documentfindingsand partner with leadership on corrective actions.
- Coach managers on conflict resolution, performance management, and communication best practices.
- Travel up to10%to support employee relations needs at company worksites.
- Ensure compliance withFLSA, ACA, EEOC, ADA, FMLA, and other employment regulations.
- Prepare andmaintaincompliance reports, audits, and required documentation.
- Keep employee handbooks, policies, and procedures updated with current laws.
- Maintain strict data accuracy and confidentiality across HR systems.
- Generate HR reports in ADP and Excel to track turnover, headcount, overtime, and other workforce trends.
- UseExcel (PivotTables, VLOOKUP, IF formulas, conditional formatting, data validation)to analyze data andprovideactionable insights.
- Own the onboarding and offboarding process from start to finish, ensuring compliance anda strongemployee experience.
- Contribute to HR projects including employee engagement, training initiatives, and process improvements.
- Provide workforce data and insights to leadership in support of HR strategy execution.
- Apply working knowledge ofADP Workforce Nowto ensure employee data accuracy, run reconciliation reports, and prepare payroll audit documentation.
- Support benefits processes including enrollments, ACA tracking, and open enrollment communications.
- Maintain awareness ofwage and hour compliance (FLSA)andleave requirements (FMLA).
- Collaborate with payroll leadership to resolve employee payroll andbenefitsquestions efficiently.
- Bilingual in English and Spanish (Required).
- Proficiency in ADP Workforce Now (, reporting, and benefits modules).
- Excel (Intermediate):PivotTables, VLOOKUP, IF formulas, conditional formatting, data validation.
- Strong working knowledge ofemployment laws(FLSA, ACA, EEOC, ADA, FMLA).
- Excellent communication, organizational, and conflict resolution skills.
- Exceptional accuracy, attention to detail, and confidentiality in data handling.
- Ability to manage time effectively in afast-paced, deadline-drivenenvironment.
- Experience working in a unionized environment (Preferred)
- Bachelor’s degree in human resources, Business Administration, or related field (preferred).
- 3–5 years of HR Generalist experiencewith exposure to compliance, employee relations, and HR systems.
- PHR or SHRM-CP certification preferred.
- Full-time, exempt position requiring flexibility in scheduling.
- Requires10% travelfor employee relations and compliance support.
- Operates in a high-volume, fast-paced environment.