Family Support Specialist

Family Support Specialist 

HIRING FOR TWO POSITIONS – Full-time North Bend, WA; Part-time Carnation, WA

Location: North Bend, WA
Job Type: Full-Time, 40 hours/week, 43 weeks/year
Salary: $24.67 - $34.68/hr; $42,432 - $59,650 annually, DOE. 
Benefits: Medical, Dental, Vision, PTO, Wellness/EAP, Retirement Plan, Professional Development

Location: Carnation, WA
Job Type: Part-Time, 20 hours/week, 43 weeks/year
Pay: $24.67 - $34.68/hr
Benefits: Wellness, EAP, Retirement Plan, Professional Development

Enjoy a school-year based schedule with built-in alignment to all major holidays and vacation breaks—perfect for work-life balance!

Make a Difference Every Day

At Encompass, we believe in the power of families and the strength of community. As a Family Support Specialist, you’ll be a trusted partner to families with young children, helping them navigate challenges, set goals, and access resources that support lifelong success.

This role is part of our Early Childhood Education and Assistance Program (ECEAP) and also supports families across other early learning, child development, and family services programs. If you’re passionate about social work, case management, and community outreach, we’d love to meet you!

What You’ll Do

• Family Engagement & Outreach: Lead recruitment and enrollment efforts, conduct eligibility interviews, and welcome families into the program.
• Case Management & Goal Setting: Partner with families to create personalized Family Goal Plans and connect them with community resources.
• Crisis Support & Referrals: Provide crisis intervention and referrals to emergency services.
• Parent Involvement & Advocacy: Foster strong partnerships with parents, staff, and community organizations.
• Event Planning & Facilitation: Plan and host family events that reflect parent interests and promote connection.
• Data Entry & Documentation: Maintain accurate records and submit reports in alignment with ECEAP standards.
• Team Collaboration: Work closely with preschool, therapy, and support staff to ensure consistent services. Provide occasional classroom coverage during staff lunch breaks to support classroom continuity and student supervision.

What You Bring

• Bachelor’s degree in Social Work, Human Services, or related field
• 2 years of experience working with low-income families, at-risk populations, or in family support services
• Strong knowledge of community resources, human services systems, and family advocacy
• Excellent communication and organizational skills
• Ability to work independently and as part of a collaborative team
• Basic computer skills (Word, Excel, Outlook, SharePoint)
• Reliable transportation and valid WA driver’s license
• Bonus: Bilingual Spanish skills

Certifications & Requirements

Before your first day:

• TB screening & MMR documentation
• DCYF Portable Background Check
• MERIT registration & STARTS ID
• Food & Beverage Handler’s Permit

Within 45 days of hire:

• First Aid & CPR certification
• Additional training as required

Why Join Encompass?

We’re a mission-driven organization that values compassion, collaboration, and equity. You’ll be part of a supportive team making a real impact in the lives of children and families across Snoqualmie and surrounding communities.

Ready to apply?
Submit your resume and cover letter today—we can’t wait to learn more about you!

Keywords: Family Support Specialist, ECEAP, Early Childhood Education, Case Management, Social Work, Community Resources, Bilingual Spanish, Snoqualmie WA, Family Advocate, Preschool Support

Encompass is a private nonprofit serving the Snoqualmie Valley and Issaquah communities for over 50 years. Our mission is to partner with families to build healthy foundations for children. We believe what happens early in life matters. We offer high quality, leading edge early childhood educational and therapeutic services to all children in our communities.

Encompass is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without discrimination based on gender, marital status, race, color, religion, national origin, age, or the presence of a non job related medical condition or handicap.

The information in this job description has been designed to indicate the general nature and level of work performed by employees in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees in this job.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

Salary : $25 - $35