What are the responsibilities and job description for the Commercial Insurance Account Manager position at Encompass Risk Management?
Position: Commercial Insurance Account Manager
We are seeking a highly experienced and motivated Commercial Insurance Account Manager to join our team. This role is ideal for a professional who thrives in a fast-paced environment and is passionate about delivering exceptional client service while managing all aspects of commercial insurance accounts.
Key Responsibilities
- Manage client relationships with professionalism and care, ensuring consistent and high-quality service.
- Assess client coverage needs and provide expert guidance on insurance solutions.
- Handle account setup, documentation, and follow-up on outstanding items.
- Market accounts, including complex lines of business, and prepare insurance schedules and proposals.
- Collaborate with underwriters and producers to support client needs and secure optimal coverage.
- Respond to client and carrier requests accurately and in a timely manner.
- Maintain organized and up-to-date client files in accordance with agency procedures.
- Provide technical support and coverage insights, including exclusions and exposures.
Qualifications
- Proven success in commercial insurance account management.
- Proficiency with insurance agency management systems.
- Strong understanding of insurance applications and submission procedures.
- Experience in marketing accounts and preparing detailed proposals.
- Ability to identify coverage gaps and recommend appropriate solutions.
- Familiarity with agency procedures and account management policies.
Skills
- Exceptional customer service and communication abilities.
- Strong organizational and time-management skills.
- Ability to prioritize tasks and manage multiple responsibilities efficiently.
- Proficiency in AMS systems, O365 and other relevant software tools.
- Detail-oriented with a commitment to accuracy and consistency.
Job Type: Part-time
Pay: $25.00 - $40.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Work from home
Experience:
- commercial insurance: 3 years (Required)
License/Certification:
- Property & Casualty License (Required)
Work Location: Hybrid remote in Cornelius, NC 28031
Salary : $25 - $40