On-call Counselor- El Dorado Center

We currently have a On-call Counselor opening at our El Dorado Canter site, located in Santa Cruz. Reporting to the Program Manager, under close supervision, the role of the counselor is to provide support and assistance to clients in planning and attaining their goals. Special focus will be on the client’s needs related to the housing, physical health, issues of chemical dependency and mental health, stabilization of income, and reentry back into the community. Services will be delivered with dignity and respect for each individual resident. 

Job Summary:   

The On-Call Counselor is available to work as needed to cover shifts that include ensuring the safety and well-being of the residents at the facility and supporting program operations. We are looking for individuals who have some experience or education working with individuals who struggle with mental illness and substance use disorders, and people with a passion to serve this unique population. We are looking for on call counselors with the skill and ability to work with clients who have multiple complex mental health, and physical health needs, and who are able to manage multiple tasks. We are hiring on-call counselors who are available to work swing, night, and weekend shifts. Position requires availability to cover weekend shifts. 

Duties & Responsibilities:   

• Respond to emails, texts, or phone calls in a timely manner. Be available and responsive to requests for on-call coverage as needed.   
• Ensure adequate safety for program residents and property during specific shift hours.   
• Responsible for responding to client behavioral and/or medical issues, facility issues, or natural emergencies while on duty.   
• May provide therapeutic crisis management, with available support of Manager or On-Call Manager.   
• May provide therapeutic intervention services based on best practices & selected evidence based practices for clients with mental health or substance use disorders and/or co-occurring disorders.   
• Services may include administrative functions in support of clients, including evaluation, assessments, counseling, and/or assisting in the implementation of appropriate treatment plan interventions and/or the facilitation of individual, group, and crisis counseling sessions.   
• Dispensing medication, incident reporting, shift change reporting, and household duties as required.   
• General safety checks, headcounts.   
• Ability to comply with regulatory requirements.   
• Must communicate effectively and be able to use current technology in the following areas: case notes, incident reports, correspondence with community service providers. 

Qualifications:   

• Bilingual English/Spanish desired but not necessary   
• High school diploma or GED, some college preferred   
• Ability to work independently, manage time well   
• Valid driver’s license and clean DMV required   
• Computer literacy, including e-mail, Microsoft Word, and ability to navigate electronic health record documentation requirements.  
• Good oral and written communication skills, as well as interpersonal skills with co-workers and community partners   

Wages & Benefits: 

We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.      

Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 11 vacation days, 12 sick days, and 15 additional paid holidays. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility. 

About Us: 

At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity. 

Salary : $23