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L2H Case Manager

Encompass Community Services
Santa Cruz, CA Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/28/2026
 
Salary Range: 24.00 To 29.00 (USD) Hourly, (Range based on position and experience). Excellent benefits- Great health benefits, including acupuncture, chiropractic care, and mental health support.  

 

Summary:  

Are you a compassionate, self-motivated individual looking to support clients in attaining their health and housing goalsAre you interested in supporting vulnerable populations in Santa Cruz County? Interested in working on a supportive and collaborative team? Looking to join an agency with on the job training, great benefits and growth opportunities? 


Our Links to Health case manager positions could be just what you are looking for!  


Case managers will offer high-quality case management to clients enrolled in the L2H Program. The L2H program offers support to clients who have significant challenges such as experiencing homelessness, struggling with chronic health conditions, low income, former foster youth and substance use disorder. Case managers offer specialized support through our Enhanced Care Management and Community Support programs, focusing on health and housing.  


Skills and experience we are looking for: 

  • Flexibility 
  • Willingness to learn 
  • Ability to work effectively on a team 
  • Strengths-based approach 
  • Great time management skill 
  • Trauma informed approach 
  • Preferred- experience and comfortability serving vulnerable populations 
  • Preferred- case management experience 

Responsibilities:  

  • Hold a caseload of 30-45 clients 
  • Assessments, goal setting 
  • Creating and managing a care plan 
  • Referrals 
  • Supporting clients with health related goals  
  • Motivational Interviewing and De-escalation 
  • Care coordination including include warm hand-offs and closed-loop referrals 
  • Train in Evidence Based Practices by utilizing Encompass's client centered approach
  • Documentation 
  • Client advocacy 

Qualifications: 

  • 2 years of experience with any of the following: 
    • working with individuals experiencing homelessness 
    • providing housing navigation 
    • case management services   
    • experience supporting individuals with co-occurring disorders 
  • Strong computer skills, including navigating healthcare systems 
  • Must have valid CA driver’s license, clean driving record, and insured personal vehicle. 
  • Preferred: BA or Masters in related field  
  • Preferred: Bilingual/bicultural 

Wages & Benefits: 

We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.    

  

Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 17 vacation days, 12 sick days, and 14 additional paid holidays. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility. 

 

About Us: 

At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 40 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity. 

 

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.  

 

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services. 

 

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment. 

Salary : $24 - $29

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