What are the responsibilities and job description for the Bilingual Customer Associate position at Encompass Advertisement?
Encompass Advertisement, a reputable sales and business consulting organization, is hiring a Bilingual Customer Associate to lead in-person, face-to-face outreach efforts across Orange County. This is a high-visibility role for a bold communicator who thrives in fast-paced environments and takes pride in making a measurable impact. You’ll be at the forefront of a community initiative that helps individuals access vital wireless services—bringing connection, opportunity, and support where it’s needed most.
As a Bilingual Customer Associate, you’ll use your ability to communicate fluently in English and Spanish to engage a diverse customer base. Many of the households we serve are primarily Spanish-speaking, so your language skills will ensure clear communication, stronger trust, and a more seamless enrollment process. From the first conversation to final activation, you will guide customers with professionalism and care, making sure every interaction is positive and impactful.
Role Requirements for a Bilingual Customer Associate
- Initiate meaningful conversations with potential customers to promote wireless connectivity solutions.
- Present product and service details with confidence, ensuring customers clearly understand their options.
- Assess customer needs and verify eligibility for available service programs.
- Provide step-by-step guidance through the enrollment process, ensuring accuracy and customer satisfaction.
- Consistently achieve and exceed daily and weekly performance targets.
- Accurately document all customer interactions, enrollments, and follow-ups in company systems.
- Maintain a professional image while representing the company in public and event settings.
- Foster strong customer relationships by delivering exceptional service and ongoing support.
What's in it for Our Bilingual Customer Associate?
- Fast-track growth into Senior Sales, Leadership, and Management.
- Build expertise in sales, client engagement, and brand presence.
- Competitive pay with uncapped performance rewards.
- Make a real difference by connecting people to vital services.
- Join a high-energy team with leaders invested in your success.
Qualities That Set You Apart as a Bilingual Customer Associate?
- Possesses a commanding presence and confidence in starting conversations with anyone.
- Self-motivated, resilient, and driven to exceed performance targets.
- Skilled at explaining complex information clearly and persuasively.
- Quick-thinking with the ability to address client questions and concerns professionally.
- High School Diploma or GED required; college coursework preferred.
- Must be at least 18 years old and legally authorized to work in the U.S.
Take your career to the next level in client engagement at Encompass Advertisement– apply today on really!
Job Type: Full-time
Pay: $3,800.00 - $5,200.00 per month
Benefits:
- 401(k)
- On-the-job training
- Professional development assistance
Work Location: In person
Salary : $3,800 - $5,200