Director of Property Management

About Us

"Inspired by Spaces, Empowered by People." At Enclave, we don't just build structures; we cultivate environments where our partners, team members, and communities flourish. Our very name reflects our essence - creating distinct spaces that inspires growth and success. As a unified real estate investment firm, Enclave brings together exceptional development, construction, and property management expertise to specialize in multifamily, industrial, and commercial developments across the Midwest and Mountain West.

Our Growth Story: Since our founding in 2011, we've expanded to over 250 team members, completing more than 150 projects and managing assets exceeding $1.75 billion. Our rapid growth is a testament to the innovative and collaborative spirit that drives everything we do. For six consecutive years, Enclave has been recognized as one of the 50 Best Places to Work. This accolade reflects our commitment to fostering an environment where everyone feels valued, supported, and inspired to excel.

About the Role

Director of Property Management

The Director of Property Management is responsible for the strategic and operational performance of Enclave’s multifamily portfolio. This leader provides direction, mentorship, and oversight to a team of Regional Managers, ensuring operational excellence, financial performance, and an exceptional resident experience across all communities. This role works cross-functionally with internal stakeholders to drive portfolio growth, standardize best practices, and foster a high-performance, people-first culture. This role is accountable for delivering ownership objectives, optimizing asset value, and supporting Enclave’s continued expansion through innovation, talent development, and operational discipline. This position will be expected to travel across the property portfolio up to 25% a month or dependent upon portfolio performance and business need.

Position Logistics

• Primary Work Location: St Louis Park, MN Headquarter Office
• Work Environment: On-Site
• Work Schedule: Monday - Friday
• Work Type: Full Time, Exempt

Position Responsibilities

Strategic Leadership & Portfolio Oversight

• Set and execute the division’s strategic vision, aligning annual plans and priorities with company-wide objectives.
• Provide high-level leadership and guidance to Regional Managers, ensuring consistent execution of property operations, leasing, maintenance, resident service, and investor satisfaction.
• Architect and champion financial, marketing, and resident experience strategies to maximize occupancy, revenue, and portfolio value.
• Drive performance by establishing clear metrics and accountability standards for teams and properties; regularly assess results and coach for continuous improvement.
• Analyze portfolio data to anticipate trends, risks, and opportunities; deploy strategic initiatives to address challenges and capitalize on growth.

Operational Excellence & Compliance

• Oversee the creation and management of operating budgets, ensuring financial objectives are achieved.
• Ensure full compliance with housing laws and proactively manage risk to protect company interests.
• Work collaboratively with the Director of Operations to standardize and implement operational processes and technology that drive efficiency, scalability, and service quality across all communities.
• Partner with Enclave leaders to ensure property safety and successful capital project delivery.
• Support vendor management and performance oversight in collaboration with the Director of Operations, ensuring alignment with financial and operational goals.

Team Development & Culture

• Lead the recruitment, development, and mentorship of Regional Managers and onsite staff, cultivating a culture of accountability, high performance, and continuous growth.
• Oversee divisional training programs to ensure robust onboarding and ongoing learning.
• Model and reinforce Enclave’s core values, fostering a positive and inclusive workplace.
• Resolve escalated investor concerns, ensuring outcomes align with company values.

Reporting & Communication

• Deliver regular operational and financial performance updates to executive leadership and property investors.
• Maintain awareness of industry trends and emerging technologies, championing innovation and continuous improvement.
• Ensure transparent, consistent communication across the division and with cross-functional partners.

General Responsibilities

• Perform other duties as assigned
• All employees are responsible for the general upkeep of work and shared spaces
• Punctual and regular attendance is required of all employees
  

Qualifications

• Bachelor’s degree in business, real estate, property management, or a related field required
• CPM, CAM, etc. certifications preferred
• 7-10 years of progressive leadership experience in property management, with previous experience managing large multifamily portfolios and leading regional manager teams.
  

Who We're Looking For

• Demonstrates mastery in financial management, including complex budgeting and forecasting, and applies advanced performance analysis to guide strategic decisions and drive profitability
• Designs and executes innovative sales, marketing, and resident retention strategies informed by market intelligence and data analytics to elevate occupancy, revenue, and brand reputation
• Maintains deep, current knowledge of housing regulations and proactively adapts policies to ensure full compliance and risk mitigation across all properties.
• Communicates vision, strategy, and priorities with clarity and impact to diverse audiences, including executive leadership, investors, team members, and external partners.
• Navigates complex interpersonal dynamics and resolves conflicts constructively, fostering trust and collaboration at all levels.
• Exhibits exceptional organizational skills, balancing multiple high-stakes projects and priorities with discipline and adaptability.
• Implements scalable systems and processes that enhance operational efficiency, asset value, and service quality.
• Champions the adoption and effective use of property management technology platforms (AppFolio), technology and analytical tools to drive performance, transparency, innovation, and informed decision-making.
  

Total Rewards Approach

Our salary ranges are established based on a combination of market data, internal equity, and the unique characteristics of our organization such as our size, revenue, and industry. Within the range, individual pay is determined by multiple factors including job-related skills, experience, and relevant education or training.

At Enclave, we’re proud to offer a comprehensive benefits package that supports your personal well-being, professional growth, and financial future.

Financial Wellbeing

• Competitive pay with ongoing performance review
• Role specific bonus potential and/or commission programs
• 401(k) with company match
• Various supplemental insurance options
• Employee referral program

Health & Wellness

• Medical, dental & vision plans
• Company-paid life & disability insurance
• Health Savings Accounts (HSA) with employer contribution
• Dependent Care Flexible Spending Accounts (FSA)
• Mental health resources & employee assistance programs
• Paid bereavement & parental leave program
• Paid Time Off (PTO) plans, paid holiday and volunteer programs

Career & Culture

• Tuition reimbursement and leadership development opportunities
• Team-building and community engagement opportunities
• Employee recognition programs
• Supportive, values-driven work environment
• Regular team member feedback surveys to drive workplace improvements

At Enclave, we build more than spaces—we build rewarding careers. Join a team where your growth is supported, your contributions are valued, and your future is invested in.

Enclave provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Enclave does not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Talent Acquisition Team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.